Summary
Overview
Work History
Education
Skills
Timeline
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Paige Jones

Katy,Texas

Summary

Goal-oriented administrative and customer service professional experienced in office management, financial administration, and tenant relations. Knowledgeable about collection procedures, violations, and eviction orders. Advanced skills in Yardi/OneSite.

Overview

7
7
years of professional experience

Work History

Assistant Community Manager

RPM Living
06.2024 - Current
  • Assist Community Manager with day-to-day duties including but not limited to renewal management, managing new leases, marketing, and leadership responsibilities
  • Monitor the timely receipt and reconciliation of rent collections and ensure landlord/tenant statutes are followed
  • Play a role in achieving community financial goals by assisting in the development, preparation, and administration of the community’s capital and operating budgets
  • Oversee and direct efforts to maximize rental income and high occupancy through sales and marketing plans
  • Review and approve Final Accounting Statements (FAS), ensuring all are timely and comply with state law and all changes are necessary and accurate as stated on the Move Out Inspection Report and company standards

Assistant Community Director

CWS Apartment Homes
07.2019 - 06.2024
  • Processed notices to vacate & managed delinquency/file evictions as necessary and associated collections activities
  • Managed consistent methods of collection activities for every client portfolio, ensuring timely payment collections
  • Submitted paperwork into the data system to be approved for move-in
  • Maintained and increased value of properties by building positive rapport with tenants, vendors, and prospects
  • Utilized marketing strategies to secure prospective residents
  • Ensured that all rents were collected when due and posted promptly
  • Guaranteed all administrative paperwork was accurate, complete, and submitted on a timely basis
  • Assisted Community Manager with hiring, training, motivating, and supervising all on-site staff to achieve operational goals of assigned community
  • This includes employee training, ongoing formal and informal performance evaluation, review and approval of timesheets, and instruction and advice to on-site staff on employee procedures and guidelines

Leasing Professional

CWS Apartment Homes
09.2017 - 07.2019
  • Prepared and maintained appropriate tenant lease files, records, correspondence, and file notes
  • Developed and/or implemented resident retention programs (i.e Resident functions, special promotions, monthly newsletters, etc.)
  • Consistently implemented policies of the community
  • Maintained closing ratio of 80% or more
  • Utilized marketing strategies to secure prospective residents
  • Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants
  • Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect's needs
  • Developed marketing materials to highlight property features and attract potential renters
  • Kept meticulous records of correspondence between management and tenants

Education

High School - Basic Studies

I.H. Kempner High School
Sugarland, TX
06.2013

Skills

  • Microsoft Office
  • Yardi
  • OneSite
  • NetVendor
  • AvidXchange
  • Real Page
  • Rent Collection
  • Resident Relations
  • Resident Satisfaction
  • Tracking Spreadsheets
  • Community Outreach

Timeline

Assistant Community Manager

RPM Living
06.2024 - Current

Assistant Community Director

CWS Apartment Homes
07.2019 - 06.2024

Leasing Professional

CWS Apartment Homes
09.2017 - 07.2019

High School - Basic Studies

I.H. Kempner High School

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Paige Jones