Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate Cashier
Boot Barn
05.2023 - 08.2023
Employee of the Month - June
Employee of the Month - July
Created inviting environment for customers by maintaining store organization and cleanliness.
Engaged in friendly conversation with customers to uncover individual needs and create a positive experience at the store.
Used store system to find inventory and place personal orders for customers.
Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Promoted store loyalty program to customers, resulting in increased membership sign-ups and repeat business.
Cashier
G&S Farms
09.2018 - 07.2023
Conducted inventory counts by adding each item in stock and documenting in computer system.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Operated cash register to record transactions accurately and efficiently.
Upsold additional products and services to customers, increasing revenue.
Receptionist
Tangles Hair Salon
11.2021 - 03.2022
Managed multiple tasks and met time-sensitive deadlines.
Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Confirmed appointments, communicated with clients, and updated client records.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific stylists.
Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Cleaned and maintained an efficient atmosphere in the shop - Laundry, Cleaning Stations,
Sweeping, Dishes, Trash Rotation