Paige Liston
Orem,UT
Summary
I’m a highly organized, motivated, and enthusiastic person who loves connecting with people and creating positive experiences. I thrive in social environments and genuinely enjoy meeting new people, always bringing a friendly and upbeat attitude. I’m a fast learner who’s excited to take on new challenges and continue growing my skills. I’m known for being patient, kind, and dependable, and I take pride in working hard and giving my best in everything I do. I’m eager to contribute, learn, and be a positive part of a team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
Student Health Center BYU
Provo, UT
06.2023 - Current
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Coordinated with healthcare providers to streamline communication and improve patient flow.
- Trained and mentored new reception staff on policies and procedures for optimal performance.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Restaurant Hostess
Pizzeria 712
Odem, TX
11.2022 - 05.2023
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed reservation system to optimize seating arrangements and reduce wait times.
- Coordinated with kitchen staff to streamline service flow during peak hours.
- Assisted in training new host staff on customer service standards and restaurant policies.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Lifeguard
Orem City
Orem, UT
01.2020 - 10.2022
- Monitored pool activities to ensure guest safety and compliance with regulations.
- Administered first aid and CPR in emergency situations, ensuring rapid response and care.
- Maintained cleanliness and organization of pool area to enhance guest experience.
- Conducted regular safety drills and training sessions for team members to improve preparedness.
- Enforced facility rules and policies, promoting a safe environment for all patrons.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
- Attentively monitored swimmers to identify distress.
Education
Brigham Young University
Provo, UT04-2028
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Customer and client relations
- Appointment scheduling
- Information protection
- Calm demeanor
- Multitasking and prioritization
- Reception desk management
- Customer service
- Attention to detail
- Problem-solving
- Punctual and reliable
- Call answering and routing
- Payment processing
- Team collaboration
- Computer proficiency
- Relationship building
- Courteous and professional
Certification
Food Handlers Permit
Languages
Spanish
Limited Working
Interests
- Backpacking and Hiking
- Yoga
- Enjoy hobbies that combine physical activity with outdoor exploration
- Rock Climbing
- Playing Sports
- Running
- Surfing
- Reading
- I enjoy helping others and giving back to the community
Timeline
Receptionist
Student Health Center BYU
06.2023 - Current
Restaurant Hostess
Pizzeria 712
11.2022 - 05.2023
Lifeguard
Orem City
01.2020 - 10.2022
Brigham Young University