Paige Maiorana
Point Pleasant,NJ
Summary
Dependable professional with strong background in food services. Focused on delivering exceptional customer service and encouraging repeat business. Consistently goes beyond requirements to satisfy customers and improve business operations. Contributes to team success by working hard, taking on extra work and meeting customer needs. Great at managing time and helping fellow workers. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Counter Person
Manna Bagels and Coffee
05.2024 - Current
- Fostered positive relationships with regular clientele by remembering their preferences along with their names.
- Restocked counter displays periodically throughout the day, maintaining an appealing presentation for customers.
- Performed daily opening/closing procedures diligently so as not to miss any important steps.
- Enhanced customer satisfaction by providing efficient service and accurate order fulfillment.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Utilized excellent time-management skills to prioritize tasks for maximum productivity during busy periods.
- Resolved customer complaints promptly, maintaining professional communication and restoring customer trust.
- Processed both cash and card purchases and returns.
- Managed multiple tasks in high-volume environment.
- Trained new employees in counter operations, improving overall staff performance and productivity.
Food Runner
Blend On Main
01.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Food Runner/Restaurant Hostess
B2 Bistro
04.2022 - 12.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
- Assisted in training new food runners, improving team efficiency and service quality.
Counter Person
Sundaes The Ice Cream Place
05.2021 - 04.2022
- Restocked counter displays periodically throughout the day, maintaining an appealing presentation for customers.
- Performed daily opening/closing procedures diligently so as not to miss any important steps.
- Enhanced customer satisfaction by providing efficient service and accurate order fulfillment.
- Maintained a clean and organized work environment, ensuring safety and hygiene standards were met.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Supported store promotions by effectively communicating deals and specials to customers.
- Trained new employees in counter operations, improving overall staff performance and productivity.
Education
Bachelor of Science - Forensics Science
University of New Haven
West Haven, CT05.2028
Skills
- Excellent work ethic
- Maintaining cleanliness
- Effective Communication
- Goal-oriented mindset
- Teamwork and Collaboration
- Multitasking and Organization
Timeline
Counter Person
Manna Bagels and Coffee
05.2024 - Current
Food Runner
Blend On Main
01.2024 - Current
Food Runner/Restaurant Hostess
B2 Bistro
04.2022 - 12.2023
Counter Person
Sundaes The Ice Cream Place
05.2021 - 04.2022
Bachelor of Science - Forensics Science
University of New Haven
Similar Profiles
Jordan BoldingJordan Bolding
Cashier (Food Preparation and Serving Related) at Goldberg's New York Bagels and CoffeeCashier (Food Preparation and Serving Related) at Goldberg's New York Bagels and Coffee
Sarah FrancisSarah Francis
Head Barista at Curbside Coffee and BagelsHead Barista at Curbside Coffee and Bagels
Ahmed MoustafaAhmed Moustafa
Food Service Worker at Wally's Bagels And CoffeeFood Service Worker at Wally's Bagels And Coffee