Summary
Overview
Work History
Education
Skills
Timeline
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Paige Malveaux

Lafayette,LA

Summary

I’m a versatile and results-driven professional with a robust background in operations management, notably at FedEx Freight. Excelled in enhancing team productivity and operational efficiency through strategic training and leadership. Skilled in logistics oversight and fostering customer relationships, demonstrating adaptability and a commitment to safety. Proven track record of improving service delivery by implementing effective management and communication strategies.

Overview

7
7
years of professional experience

Work History

Operation Supervisor

FedEx Freight
07.2020 - Current
  • Managed the daily operations of 40+ employees while achieving optimal performance and ensuring smooth workflows to complete task in a timely fashion.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Optimized inventory control procedures to minimize stockouts and excess inventory levels.
  • Motivated and trained employees to maximize team productivity.
  • Managed cross-functional teams for successful project completion and timely delivery.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Mentored junior team members in their career progression pathing endeavors towards managerial roles within the company structure framework.
  • Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
  • Led team meetings to discuss performance metrics, fostering culture of continuous improvement and accountability.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.

Freight Handler

Fedex Freight
12.2017 - 07.2020
  • Packed items to meet shipping requirements.
  • Moved over 70 shipments per day with a 40 shipment minimum.
  • Operated computer systems to track shipments to improve efficiency and accuracy.
  • Sorted and organized packages to make deliveries to correct address.
  • Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
  • Demonstrated versatility in managing multiple responsibilities including order picking, packing, labeling, documentation preparation, and equipment maintenance.

Pool Manager

Sweetwater Pools
05.2017 - 03.2018
  • Managed over 70 pools weekly producing exceptional results
  • Addressed and resolved customer complaints swiftly, maintaining high level of customer service.
  • Implemented new chemical treatment process, maintaining crystal clear water and healthy swimming conditions.
  • Boosted revenue through introduction of innovative pool programs and events.
  • Managed budget effectively, controlling expenses while maintaining high-quality services and facilities.
  • Mentored junior pool staff, enhancing their skills and performance.
  • Fostered positive team environment, leading to improved staff retention rates.

Education

Bachelor of Science - Health And Human Performance

McNeese State University
Lake Charles, LA
05.2017

High School Diploma -

Lafayette High School
Lafayette, LA
05.2010

Skills

  • Warehouse Operations
  • Logistics Management
  • Safety oversight
  • Production
  • Customer relationship development
  • Logistics Oversight
  • Customer Relations
  • Employee relations and conflict resolution
  • Planning and Implementation
  • Management
  • Team Training
  • Task Delegation
  • Performance monitoring
  • Scheduling Coordination

Timeline

Operation Supervisor

FedEx Freight
07.2020 - Current

Freight Handler

Fedex Freight
12.2017 - 07.2020

Pool Manager

Sweetwater Pools
05.2017 - 03.2018

Bachelor of Science - Health And Human Performance

McNeese State University

High School Diploma -

Lafayette High School

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Paige Malveaux