Paige McClain
New Orleans,LA
Summary
Dynamic retail professional with proven expertise in customer service and money handling at Rainbow Shops. Skilled in team leadership and decision-making, I foster positive work environments and enhance customer satisfaction. Successfully improved cash reconciliation accuracy, minimizing discrepancies and ensuring financial integrity. Committed to driving sales and building lasting customer relationships.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Rainbow Shops
05.2023 - 08.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Sales Associate
Marshalls Store
12.2018 - 05.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Key Holder
Payless Shoe Source
01.2016 - 05.2019
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Education
Mcdonogh 35 College Prep
New Orleans LASkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Team motivation
Timeline
Assistant Manager
Rainbow Shops
05.2023 - 08.2024
Sales Associate
Marshalls Store
12.2018 - 05.2021
Key Holder
Payless Shoe Source
01.2016 - 05.2019
Mcdonogh 35 College Prep
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