Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Paige McCrumb

Baltimore,MD

Summary

Highly-motivated professional with a desire to create pretty things. I thrive in an environment where I can work with a team, learn, and take on new challenges. Excellent organizational skills and able to adapt and learn as I go.

Overview

8
8
years of professional experience
1
1
Certification

Work History

True Floral

Kate Truhlar
Baldwin, MD
05.2023 - Current
  • Inspected and processed incoming shipments of flowers for quality assurance.
  • Assisted with designing centerpieces, bouquets, boutonnieres, and large install pieces for weddings.
  • Wrapped floral arrangements for delivery purposes in appropriate packaging materials.
  • Delivered floral arrangements to weddings and assisted with setup.
  • Maintained a tidy studio with cleaning throughout the day and a big sweep end of day.

Revenue Analyst

Smith & Nephew, Inc
Columbia, MD
02.2017 - 03.2023
  • Assisted sales representatives with inquiries regarding revenue and contracts
  • Ensured that all revenue was captured at month end and provided reports at close
  • Served as Veteran's Affairs business relations specialist, ensuring customer's needs were met in a timely manner, processed customer billing, and managed inventory of products.
  • Analyzed revenue trends to identify opportunities for improvement.
  • Collaborated with cross-functional teams in the development of pricing strategies.
  • Maintained accurate records of revenue transactions for audit purposes.
  • Partnered with accounting team to reconcile accounts receivable balances.
  • Generated weekly, monthly, quarterly revenue summaries for executive review.

Customer Service Representative

Smith & Nephew, Inc
Columbia, MD
03.2016 - 02.2017
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Supported sales team with order placement and consignment inventory management utilizing Excel spreadsheets
  • Assisted with collecting outstanding payment on purchase orders
  • Consulted with customers to resolve service and billing issues.
  • Resolved problems by working with other departments to provide solutions that meet customer needs.

Education

Bachelor of Arts - Psychology

Washington College
Chestertown
05.2014

Skills

  • Merchandise Displays
  • Customer Support
  • Flower Storage
  • Client Consultations
  • Vendor Relationships
  • Artistic Flower Arranging
  • Flower Pruning and Watering
  • Organization and Time Management
  • Stock Organization
  • Microsoft Excel
  • Design

Affiliations

  • Rock climbing
  • Co-founder of The Baltimore Women's Circle
  • Breathwork facilitator
  • Writing

Certification

  • 400-hr trauma-informed Life & Wellness Coach

References

References available upon request.

Timeline

True Floral

Kate Truhlar
05.2023 - Current

Revenue Analyst

Smith & Nephew, Inc
02.2017 - 03.2023

Customer Service Representative

Smith & Nephew, Inc
03.2016 - 02.2017

Bachelor of Arts - Psychology

Washington College

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Paige McCrumb