Paige McCrumb
Baltimore,MD
Summary
Highly-motivated professional with a desire to create pretty things. I thrive in an environment where I can work with a team, learn, and take on new challenges. Excellent organizational skills and able to adapt and learn as I go.
Overview
8
8
years of professional experience
1
1
Certification
Work History
True Floral
Kate Truhlar
Baldwin, MD
05.2023 - Current
- Inspected and processed incoming shipments of flowers for quality assurance.
- Assisted with designing centerpieces, bouquets, boutonnieres, and large install pieces for weddings.
- Wrapped floral arrangements for delivery purposes in appropriate packaging materials.
- Delivered floral arrangements to weddings and assisted with setup.
- Maintained a tidy studio with cleaning throughout the day and a big sweep end of day.
Revenue Analyst
Smith & Nephew, Inc
Columbia, MD
02.2017 - 03.2023
- Assisted sales representatives with inquiries regarding revenue and contracts
- Ensured that all revenue was captured at month end and provided reports at close
- Served as Veteran's Affairs business relations specialist, ensuring customer's needs were met in a timely manner, processed customer billing, and managed inventory of products.
- Analyzed revenue trends to identify opportunities for improvement.
- Collaborated with cross-functional teams in the development of pricing strategies.
- Maintained accurate records of revenue transactions for audit purposes.
- Partnered with accounting team to reconcile accounts receivable balances.
- Generated weekly, monthly, quarterly revenue summaries for executive review.
Customer Service Representative
Smith & Nephew, Inc
Columbia, MD
03.2016 - 02.2017
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Supported sales team with order placement and consignment inventory management utilizing Excel spreadsheets
- Assisted with collecting outstanding payment on purchase orders
- Consulted with customers to resolve service and billing issues.
- Resolved problems by working with other departments to provide solutions that meet customer needs.
Education
Bachelor of Arts - Psychology
Washington College
Chestertown05.2014
Skills
- Merchandise Displays
- Customer Support
- Flower Storage
- Client Consultations
- Vendor Relationships
- Artistic Flower Arranging
- Flower Pruning and Watering
- Organization and Time Management
- Stock Organization
- Microsoft Excel
- Design
Affiliations
- Rock climbing
- Co-founder of The Baltimore Women's Circle
- Breathwork facilitator
- Writing
Certification
- 400-hr trauma-informed Life & Wellness Coach
References
References available upon request.
Timeline
True Floral
Kate Truhlar
05.2023 - Current
Revenue Analyst
Smith & Nephew, Inc
02.2017 - 03.2023
Customer Service Representative
Smith & Nephew, Inc
03.2016 - 02.2017
Bachelor of Arts - Psychology
Washington College
- 400-hr trauma-informed Life & Wellness Coach
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