Paige Mitchem
Chicago
Summary
Dynamic and results-driven professional with over four years of experience in crafting specialty drinks and fostering a collaborative team environment. Proven ability to enhance operations and elevate customer service standards while successfully retaining and growing a loyal customer base. Committed to delivering exceptional service and driving team success in fast-paced settings.
Overview
8
8
years of professional experience
Work History
Supervisor/ Barista Trainer
Philz Coffee
Chicago
09.2021 - Current
- Managed a high-volume cafe and trained new employees on coffee preparation techniques
- Provided exceptional customer service and guided team members in maintaining cleanliness standards
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Managed daily shift operations, including scheduling and assigning team members to specific tasks.
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
Deli Clerk
Jewel Osco
Chicago
04.2020 - 08.2021
- Provided excellent customer service and assisted in food preparation
- Followed food safety guidelines and ensured proper storage of perishable items
- Operated deli equipment including slicers, ovens, and fryers
- Maintained cleanliness and organization of deli counter and work area.
Waitress
The Stony Palace
Chicago
02.2018 - 04.2020
- Assisted with setting up and breaking down tables for large parties and events
- Demonstrated strong communication skills by taking food and drink orders accurately and efficiently
- Adhered to company policies and procedures while providing a positive dining experience for guests.
Education
Associate of Arts - Fine Arts
Truman
ChicagoSkills
- Communication skills
- Time management
- Customer service
- Teamwork
- Attention to detail
Timeline
Supervisor/ Barista Trainer
Philz Coffee
09.2021 - Current
Deli Clerk
Jewel Osco
04.2020 - 08.2021
Waitress
The Stony Palace
02.2018 - 04.2020
Associate of Arts - Fine Arts
Truman