Paige Muller
Oak View,CA
Summary
I leveraged my veterinary knowledge and organizational skills at Matilija Veterinary Hospital to enhance client and patient care standards. My leadership significantly improved team dynamics and customer satisfaction, demonstrating my ability to manage operations with a keen eye for detail and efficiency.
Overview
3
3
years of professional experience
Work History
Matilija Veterinary Hospital
Dr. Mathew Bailey
01.2024 - Current
- Provided consistent leadership and direction; fostering an environment of teamwork, collaboration, and open communication among staff members.
- Maintained a high standard of cleanliness throughout the facility; ensuring regular deep cleans to prevent cross-contamination.
Management
European Wax Center
09.2023 - 12.2023
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Guest Service Associate
European Wax Center
12.2021 - 09.2023
- Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
- Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
- Resolved customer complaints diplomatically, resulting in enhanced guest relations and return visits.
- Managed front desk operations, ensuring a smooth and pleasant guest experience.
Equestrian Instructor - Summer Camp
Ojai Valley School
07.2023 - 08.2023
- Implemented creative problem-solving approaches when addressing challenges faced by students or horses during training sessions.
- Evaluated rider performance consistently through structured assessments, enabling targeted improvements in subsequent lessons.
- Promoted good sportsmanship among students, leading to improved team dynamics and increased participation.
Education
Associate of Science - Veterinary Technician
Ventura Community College
Ventura, CA06.2026
High School Diploma -
Ojai Valley School
Ojai, CA05.2022
Skills
- Vaccination protocols
- Patient Care Standards
- Waste Disposal Management
- Employee Training
- Time Management
- Veterinary Knowledge
- Facility Maintenance
- Organizational Skills
Timeline
Matilija Veterinary Hospital
Dr. Mathew Bailey
01.2024 - Current
Management
European Wax Center
09.2023 - 12.2023
Equestrian Instructor - Summer Camp
Ojai Valley School
07.2023 - 08.2023
Guest Service Associate
European Wax Center
12.2021 - 09.2023
Associate of Science - Veterinary Technician
Ventura Community College
High School Diploma -
Ojai Valley School
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