High School Diploma -
Maryknoll Highschool
Honolulu, HI06-2022
paige nakanelua
Honolulu,HI
Education
Summary
Dynamic and detail-oriented professional with a proven track record at Elite Parking Services, excelling in customer service and operational efficiency. Adept at multitasking and maintaining accurate records, I effectively trained new staff and enhanced service quality, ensuring a seamless experience for guests while managing high-pressure situations with composure.
Skills
- Customer service and support
- Customer communication
- Efficient work ethic
- Patience and composure
- Strong communication skills
- Ability to follow directions
Work History
Valet Clerk
Elite Parking Services
Honolulu, HI
12.2024 - Current
- Assisted guests with vehicle retrieval and parking while ensuring optimal service quality.
- Managed keys and vehicles efficiently, maintaining accurate records for quick access.
- Provided exceptional customer service, addressing guest inquiries and concerns promptly.
- Collaborated with team members to streamline parking procedures, enhancing operational efficiency.
- Conducted vehicle inspections upon arrival and departure to document conditions accurately.
- Trained new staff on parking protocols and customer service standards for consistency.
- Maintained thecleanliness of work sites, parking spaces, and guest services stations.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Logged and documented parked vehicle details for accurate records.
- Kept detailed records of damages or pre-existing conditions on incoming vehicles, protecting both company liability and customer interests.
- Adapted quickly to high-pressure situations, ensuring seamless service during events and peak times.
- Managed vehicle keys and parking spots, reducing wait times for guests.
Sales Associate
Local Motion
Honolulu, HI
06.2023 - 01.2024
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve sales goals and improve store performance.
- Organized merchandise displays to optimize visibility and attract customer interest.
- Participated in inventory management tasks, ensuring accurate stock levels and product availability.
- Trained new associates on sales techniques and customer service best practices.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained knowledge of merchandise and promotions to address customer inquiries effectively.
- Assisted customers in product selection and provided exceptional service to enhance the shopping experience.
Languages
Korean
Native or Bilingual