Paige Nelson
Lake Charles,LA
Summary
Outgoing Customer Service Cashier well-versed in loss prevention techniques and proficient in POS and register systems. Energetic self-starter with outstanding active listening abilities.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
6
6
years of professional experience
Work History
Customer Service Cashier
Kelly’s Cajun grill
Lake Charles, LA
09.2021 - Current
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Resolved customer complaints in a professional manner.
- Addressed customer questions and concerns regarding products and services.
Team Leader Manager
Charley’s Philly cheese steaks
Lake Charles, Louisiana
06.2019 - 08.2021
- Set clear team goals and monitored progress, adjusting strategies as needed to meet targets.
- Recruited, trained, and supervised new staff members.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Resolved conflicts between team members in a timely manner.
- Maintained records of employee performance reviews.
- Oversaw daily workloads and workflow for smooth operations.
Education
High School Diploma -
Lake Charles College Prep
Lake Charles, Louisiana05-2019
Some College (No Degree) - Medical Sonography
Baton Rouge Community College
Baton Rouge, LASkills
- Order coordination
- Drawer management
- Check processing
- Customer relationship management (CRM)
- Cash handling
- Patience and composure
- Customer service
- Attention to detail
- POS system operation
- Time management
- Adaptability and flexibility
- Customer complaint resolution
Timeline
Customer Service Cashier
Kelly’s Cajun grill
09.2021 - Current
Team Leader Manager
Charley’s Philly cheese steaks
06.2019 - 08.2021
High School Diploma -
Lake Charles College Prep
Some College (No Degree) - Medical Sonography
Baton Rouge Community College