Summary
Overview
Work History
Skills
Timeline
Hi, I’m

Paige Norton

Associate
Austin,TX
Paige Norton

Summary

I’m a very self disciplined woman who is very motivated and determined to do what it takes to be successful. I’m very organized. I have great customer service skills. I will go above and beyond to get the job done. I’m a fast learner and know that I will be a great asset to the company!

Overview

25
years of professional experience

Work History

LegalShield
Austin, TX

Associate
06.2024 - Current

Job overview

  • Handled incoming calls from customers regarding orders or other inquiries
  • Built relationships with customers by providing friendly customer service.
  • Provided customer service support for inquiries, complaints, and returns.
  • Assisted customers with selecting items and answering questions about products.
  • Developed and maintained relationships with clients

IHOP
Austin, TX

Server
06.2024 - Current

Job overview

  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided excellent customer service to ensure satisfaction.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Greeted guests and provided menus.

A Action Lockmaster
Decatur, GA

Dispatcher/Office Manager
02.2005 - 09.2010

Job overview

  • Developed strategies for improving communication among drivers, customers and dispatchers.
  • Assisted dispatchers in answering phone calls, emails and other inquiries.
  • Coordinated meetings between dispatchers, drivers and supervisors regarding operational changes or updates.
  • Processed invoices for payment from vendors supplying goods or services to the dispatch office.
  • Maintained records of vehicle maintenance schedules and fuel usage.
  • Prepared documents for shipment including labeling packages according to destination requirements.
  • Provided customer service support to clients seeking assistance with transportation services.
  • Compiled reports on vehicle usage, delivery times and route performance metrics.
  • Researched potential new routes for efficient delivery operations.

Walmart
Conyers, Georgia

Overnight Stocker
08.2004 - 02.2005

Job overview

  • Conducted price changes as needed, following established procedures.
  • Received and stocked merchandise in a timely manner.
  • Organized shelves, racks and bins to ensure product availability.
  • Built displays for special promotions, sales events and seasonal items as directed by supervisor.
  • Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes.

Shoney's Restaurant
Covington, GA

Server
09.1999 - 07.2004

Job overview

  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided excellent customer service to ensure satisfaction.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Skills

  • Management Support
  • Preparing reports
  • Cash Handling
  • Program Support
  • Service assistance
  • Customer Service
  • Record and File Management
  • Attention to Detail

Timeline

Associate

LegalShield
06.2024 - Current

Server

IHOP
06.2024 - Current

Dispatcher/Office Manager

A Action Lockmaster
02.2005 - 09.2010

Overnight Stocker

Walmart
08.2004 - 02.2005

Server

Shoney's Restaurant
09.1999 - 07.2004

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