Paige Petticrew
Rochester,NY
Summary
Results-driven Store Manager with a proven track record in inventory management, visual merchandising, and customer service. Committed to enhancing operational efficiency and staff development to drive sales and improve customer satisfaction.
Overview
5
5
years of professional experience
Work History
Store Manager
Garage
Victor, New York
09.2023 - Current
- Managed daily store operations, ensuring efficient workflow and adherence to opening and closing procedures.
- Trained and supervised staff to enhance customer service quality during peak hours.
- Developed staff schedules to optimize coverage and maximize operational efficiency.
- Recruited and trained new employees to uphold high service standards.
- Managed inventory through cycle counts and audits to reduce loss.
- Oversaw inventory tracking and organized merchandise displays for better visibility.
- Implemented visual merchandising strategies to enhance product appeal and encourage purchases.
- Showcased visually appealing displays and signage to attract customer interest.
District Visual Primeship
Garage
Victor, New York
02.2026 - Current
- Collaborated with store managers to align visual strategies with marketing campaigns.
- Trained staff on visual merchandising standards and best practices for brand consistency.
- Conducted store visits to assess compliance with visual merchandising standards and strategies.
- Evaluated store performance metrics to identify opportunities for improvement in visual presentation.
- Continuously sought out innovative ideas to drive sales through improved visual representation of products in stores.
- Recommended changes or improvements in existing display techniques based on customer reaction data gathered from surveys or focus groups.
- Trained store personnel on proper implementation of retail guidelines for display set-up and maintenance.
- Developed and implemented visual merchandising standards and guidelines across all stores in the district.
Health and Safety Trainer
Garage
Victor, New York
07.2025 - Current
- Executed routine safety inspections to uncover potential hazards and risks in the workplace.
- Promoted staff understanding of responsibilities in compliance with applicable legislation.
- Led discussions among management teams about proposed health and safety policy changes.
- Partnered with various departments on projects enhancing workplace conditions.
- Developed educational resources such as brochures, videos, and handouts for health and safety initiatives.
Assistant Store Manager
Garage
Victor, New York
10.2022 - 09.2023
- Enhanced product visibility and customer engagement through strategic merchandising initiatives.
- Prepared and managed staff work schedules, assigning specific responsibilities for optimal operations.
- Established strong client relationships using effective communication and problem-solving skills.
- Conducted frequent store walk-throughs, ensuring high standards of appearance and professionalism.
- Ensured adherence to safety regulations across all areas of the store.
- Formed and nurtured strategic partnerships with clients for mutual benefit.
- Guided team members in resolving issues impacting overall store presentation.
Team Lead
Garage
Victor, New York
10.2021 - 10.2022
- Collaborated across departments to develop effective solutions addressing customer needs.
- Motivated team members to enhance customer satisfaction and loyalty for improved retention.
- Maintained open communication with senior management regarding team progress and challenges.
- Executed thorough opening, closing, and shift change procedures to uphold daily operational standards.
Education
Associate of Arts -
SUNY Broome Community College
Binghamton, NY12-2019
Skills
- Inventory management
- Visual merchandising
- Customer service
- Operational efficiency
- Staff development
- Retail quality standards
- Problem solving
- Relationship building
Timeline
District Visual Primeship
Garage
02.2026 - Current
Health and Safety Trainer
Garage
07.2025 - Current
Store Manager
Garage
09.2023 - Current
Assistant Store Manager
Garage
10.2022 - 09.2023
Team Lead
Garage
10.2021 - 10.2022
Associate of Arts -
SUNY Broome Community College