Paige Pollard
Baltimore,MD
Summary
Accomplished Shift Supervisor with a proven track record at K1 Speed, enhancing operational efficiency and employee performance. Expert in cash handling and staff management, I significantly improved customer satisfaction and financial accuracy. Skilled in fostering workplace safety and driving team success through effective training and leadership.
Overview
7
7
years of professional experience
Work History
Shift Supervisor
K1 Speed
White Marsh, MD
01.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Cashier Supervisor
Autobahn Indoor Speedway
White Marsh, MD
09.2022 - 01.2024
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
Shift Supervisor
Canton Carwash
Nottingham, MD
08.2020 - 09.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Lead Utility Worker
Oak Crest Village
Parkville, MD
11.2017 - 08.2020
- Evaluated staff performance regularly, providing constructive feedback for continuous improvement.
- Optimized resource usage by analyzing data trends and adjusting strategies accordingly.
- Contributed to cost-saving initiatives by identifying areas for improvement in processes and resource utilization.
- Collaborated with other departments to ensure seamless coordination and optimize resource allocation.
Education
English
Patapsco High School And Center For The Arts
Dundalk, MD06.2020
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Inventory control
Timeline
Shift Supervisor
K1 Speed
01.2024 - Current
Cashier Supervisor
Autobahn Indoor Speedway
09.2022 - 01.2024
Shift Supervisor
Canton Carwash
08.2020 - 09.2022
Lead Utility Worker
Oak Crest Village
11.2017 - 08.2020
English
Patapsco High School And Center For The Arts