Paige Simpkins
NAPA,CA
Summary
With a proven track record at Lakeside Grill And Bar, I excelled in delivering exceptional customer service and mastering the POS system, showcasing my ability to enhance guest experiences through efficient service prioritization and strong memory retention. My dedication to cleanliness and menu knowledge consistently contributed to a positive dining atmosphere.
Overview
3
3
years of professional experience
Work History
Server
Lakeside Grill And Bar
09.2022 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Restaurant Busser
Eiko's
02.2021 - 08.2022
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
Register and EXPO
Foodshed Takeaway
01.2021 - 03.2022
- Managed time effectively during busy periods by prioritizing tasks according to urgency while maintaining outstanding service levels consistently throughout the day''s events .
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Associate of Science - Viticulture
Napa Valley College
Napa, CA12-2025
Skills
- Exceptional customer service
- Memory retention
- Table setting knowledge
- Menu presentation
- Point of sale system
- Service prioritization
- Cleanliness standards
Accomplishments
I won scholarships through my hard work and dedication in 4H and FFA. Now that I am aged out of 4H and FFA, I dedicate a great portion of my time into helping youth succeed in their agriculture projects and raising animals.
Timeline
Server
Lakeside Grill And Bar
09.2022 - 05.2024
Restaurant Busser
Eiko's
02.2021 - 08.2022
Register and EXPO
Foodshed Takeaway
01.2021 - 03.2022
Associate of Science - Viticulture
Napa Valley College
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