Summary
Overview
Work History
Education
Skills
Timeline
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Paige Soares

Kings Park,NY

Summary

Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.

Overview

14
14
years of professional experience

Work History

Office Manager

Pure Mammography
Garden City , NY
06.2017 - Current
  • Developed and oversaw office policies and procedures to ensure seamless operations while adhering to state regulations.
  • Coordinated and arranged patient visits, considering their specific needs and preferences.
  • Facilitated the onboarding process by providing comprehensive training to newly hired staff members, including instruction on office procedures, software programs and customer service protocols.
  • Managed patient inquiries regarding appointment scheduling and general questions about services.
  • Assisted in resolving conflicts between staff members and addressing any issues that arose related to patient care or safety concerns.
  • Monitored inventory levels of supplies necessary for daily operations of the office.
  • Oversaw day-to-day operations of the front desk area to ensure efficient flow of patients through check-in and checkout processes.
  • Monitored patient progress through comprehensive tracking of Bi-rad 0's and Bi-rad 4/5's.

Lead Cashier

IGA Supermarket
East Northport, NY
01.2011 - 08.2017
  • Greeted customers and provided excellent customer service.
  • Assisted with training new cashiers in departmental operations and procedures.
  • Ensured accuracy of all transactions by verifying prices, quantities, discounts.
  • Maintained a clean and organized work environment to ensure customer satisfaction.
  • Provided support to other departments when needed such as stocking shelves or running register.
  • Handled escalated customer service issues professionally and courteously.
  • Resolved discrepancies between sales floor and register information quickly.
  • Monitored team performance on an ongoing basis to ensure adherence to standards.

Education

High School Diploma -

Kings Park High School
Kings Park, NY
01-2014

Skills

  • Team Supervision
  • Compliance Monitoring
  • Supply Management
  • Staff Management
  • Customer Service
  • Workforce Management
  • Patient Care Standards
  • Attention to Detail
  • Professionalism
  • Reliability

Timeline

Office Manager

Pure Mammography
06.2017 - Current

Lead Cashier

IGA Supermarket
01.2011 - 08.2017

High School Diploma -

Kings Park High School

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Paige Soares