Paige Sweeney
Tampa
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
9
9
years of professional experience
2012
2012
years of post-secondary education
Work History
Customer Service Manager
Sabrina’s Gulf Coast Window Cleaning
Bradenton
01.2022 - 03.2025
- Resolved customer complaints by providing effective solutions promptly.
- Provided exceptional customer service to ensure customer satisfaction.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Server
Cracker Barrel
Bradenton
02.2018 - 12.2021
- Took and processed customer orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely food delivery.
- Resolved customer complaints promptly to enhance dining experience.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server
Mr.Bones
Bradenton
03.2016 - 01.2018
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness and organization of dining area and tables.
- Handled cash and credit transactions with precision and care.
- Provided excellent customer service to ensure satisfaction.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
Associate of Arts - Emergency Medicine
Keiser University
St Petersburg , FL 08.2011 - 03.2013
Richard Milner Academy
Bradenton, FlSkills
- Order accuracy
- Menu knowledge
- Complaint resolution
- Upselling techniques
- Effective communication
- Attention to detail
- Strong work ethic
- High volume dining
- Multitasking and organization
Timeline
Customer Service Manager
Sabrina’s Gulf Coast Window Cleaning
01.2022 - 03.2025
Server
Cracker Barrel
02.2018 - 12.2021
Server
Mr.Bones
03.2016 - 01.2018
Associate of Arts - Emergency Medicine
Keiser University
08.2011 - 03.2013
Richard Milner Academy
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