Paige VanBrocklin
Henderson,NV
Summary
Knowledgeable and dynamic operations leader with proven track record in optimizing operational efficiency and streamlining processes. Successfully managed large teams and implemented strategic initiatives that improved productivity and reduced costs. Proficient in leadership and problem-solving skills to drive continuous improvement and achieve organizational goals. Adept at fostering cross- functional collaboration and improving customer satisfaction through innovative process improvements.
Overview
24
24
years of professional experience
Work History
Director of Operations
NutraLink USA
Las Vegas, NV
01.2020 - 01.2025
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Developed and implemented operational strategies to enhance efficiency and align with organizational goals.
- Oversaw demand planning, purchasing and logistics
- Reduced lead times for product deliveries through effective supplier management and communication strategies.
- Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Reduced discrepancies in financial data with thorough account reconciliations and adjustments.
- Collaborated with other departments to achieve accurate and prompt financial reporting.
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
Lead Cocktail Waitress Supervisor
Spearmint Rhino
Las Vegas, NV
07.2011 - 01.2020
- Delivered exceptional service by attentively engaging with VIP clients and anticipating their needs.
- Led a team of cocktail waitresses, ensuring high-quality service and adherence to company standards.
- Coordinated staff schedules to optimize coverage during peak hours and special events.
- Conducted performance evaluations for team members, providing constructive feedback and recognition.
- Resolved customer complaints promptly, improving guest experiences and fostering loyalty.
- Ensured compliance with health and safety regulations, fostering a safe environment for guests and staff.
- Trained new hires on company policies and procedures, ensuring consistent quality across all team members.
Marketing Specialist
TAO
Las Vegas, NV
01.2009 - 07.2011
- Developed and executed comprehensive marketing strategies to enhance brand visibility and market penetration.
- Created compelling content for various platforms, including blogs, websites, and social media to engage target audiences.
- Collaborated with cross-functional teams to develop integrated marketing strategies for new product releases.
- Organized trade show exhibits that showcased products successfully attracting potential customers.
- Enhanced customer loyalty through the implementing a rewards program boosting retention.
- Increased company profitability by implementing strategic marketing initiatives and sales promotions.
- Coordinated event planning efforts for successful execution of special occasions and promotions.
- Utilized promotions, print and digital marketing to attract new clients.
General Manager
Breathe Inc.
Las Vegas, NV
06.2001 - 01.2009
- Established compliance protocols to mitigate risk and ensure adherence to regulatory requirements.
- Coordinated training programs policies and procedures that equipped employees with essential infrastructure and skills for their roles. including conflict resolution
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long term growth.
- Drove year-over-year business growth through leading sales, operations, strategic vision, and long-range planning..
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
High School Diploma -
American School
Chicago, ILSkills
- Operational management
- Effective strategic planning
- Development and implementation of strategies
- Cost control
- Supply chain management
- Leadership training and team building
- Finance and accounting support
Timeline
Director of Operations
NutraLink USA
01.2020 - 01.2025
Lead Cocktail Waitress Supervisor
Spearmint Rhino
07.2011 - 01.2020
Marketing Specialist
TAO
01.2009 - 07.2011
General Manager
Breathe Inc.
06.2001 - 01.2009
High School Diploma -
American School