Paige Waldref
BrüCo Taproom.
Queen Creek,AZ
15
years of professional experience
Dedicated professional with a strong background in customer service and point of sales systems. Known for enhancing product offerings and improving service delivery, ready to leverage expertise to support organizational growth and customer engagement.
Work History
Co-Owner
4 Years 8 Months- Developed operational procedures to enhance workflow efficiency in taproom management.
- Managed inventory levels and supplier relationships to ensure product availability.
- Trained staff on customer service best practices and food preparation.
- Implemented marketing strategies to increase brand visibility and customer engagement.
- Oversaw financial transactions, ensuring accuracy in daily cash handling processes.
- Collaborated with local breweries to curate unique tap selections for diverse clientele.
- Analyzed customer feedback to identify areas for improvement in service delivery and product offerings.
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Bartending and daily cleaning
Team Member
1 Year 5 Months- Developed operational procedures to enhance workflow efficiency in taproom management.
- Managed inventory levels and supplier relationships to ensure product availability.
- Trained staff on customer service best practices and food preparation.
- Implemented marketing strategies to increase brand visibility and customer engagement.
- Oversaw financial transactions, ensuring accuracy in daily cash handling processes.
- Collaborated with local breweries to curate unique tap selections for diverse clientele.
- Analyzed customer feedback to identify areas for improvement in service delivery and product offerings.
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Bartending and daily cleaning
Bartender/Server
4 Years 2 Months- Provided exceptional customer service in fast-paced dining environment.
- Assisted with beverage preparation and cocktail mixing to enhance guest experience.
- Maintained cleanliness and organization of bar and dining areas, ensuring compliance with health standards.
- Collaborated with kitchen staff to ensure timely food delivery and high-quality presentation.
- Processed transactions efficiently using point-of-sale system, enhancing payment accuracy.
- Handled customer inquiries and resolved issues promptly to maintain satisfaction levels.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Mechanic
1 Year 6 Months- Diagnosed mechanical issues using advanced diagnostic tools and equipment.
- Performed routine maintenance and repairs on various Honda models efficiently.
- Collaborated with team members to streamline service operations and improve turnaround times.
- Implemented safety protocols to ensure compliance with industry standards during all repairs.
- Enhanced customer satisfaction by providing clear communication regarding repair services and timelines.
Technician
11 Months- Conducted routine maintenance checks, ensuring compliance with safety standards.
- Implemented process improvements that enhanced workflow efficiency in the service department.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Education
Hondtech - Small Engine Mechanic
High School Diploma
Skills
Small business operations
Customer relations
Decision-making
Problem-solving
Multitasking and organization
Clear communication
Team collaboration
Strong multitasking
Highly reliable
Team player attitude
Cleanliness and hygiene
Payment processing
Customer service expertise
Cash register operation
Memory retention
Timeline
Co-Owner
BrüCo Taproom.
12.2021 - CurrentRead More
Bartender/Server
JC's Steakhouse
10.2016 - 12.2020Read More
Mechanic
Open Road Honda
02.2015 - 08.2016Read More
Technician
Chrysler
10.2012 - 09.2013Read More
Team Member
Quiznos Subs
05.2011 - 10.2012Read More
Motorcycle Mechanics Institute
Hondtech from Small Engine Mechanic
Read More
Minot High School
High School Diploma
Read More