PAIGE WALKER
Atlanta,USA
Overview
9
9
years of professional experience
1
1
Certification
Work History
Financial Operations Analyst
FIS -RELIANCE TRUST CO.
04.2024 - Current
- Processed and managed securities transactions, including mutual funds and money market trades.
- Ensured accurate trade affirmation and timely settlement of all transactions.
- Leveraged technology platforms to track transaction flows and generate comprehensive reports.
- Collaborated with IT teams to troubleshoot system errors, enhancing operational efficiency.
- Pinpointed discrepancies and mitigated risks, proactively addressing potential issues.
- Uphold comprehensive SOPs to maintain operational consistency and precision.implement.
Project & Account Manager
Independent Consulting
01.2021 - Current
- Managed multiple client accounts and full project lifecycles from planning through delivery.
- Led distributed teams utilizing cloud collaboration tools such as Slack, Trello, and Zoom.
- Coordinated deliverables among designers, developers, and marketing teams to achieve project objectives.
- Created reporting dashboards and tracked KPIs using digital project management platforms.
- Remote Contract Roles.
Customer Success & Technical Support Lead
FanDuel
01.2023 - 05.2024
- Led remote support team in resolving technical and account-related issues via chat and email.
- Triaged software bugs, API errors, and data discrepancies; escalated to development teams for resolution.
- Analyzed customer data and system trends to deliver insights to product and operations teams.
- Gathered user feedback and tested new system features to support platform rollouts and updates.
Real Estate Operations & Investment Consultant
Key Glee
Atlanta, USA
06.2021 - 12.2023
- Guided investors through acquisition proposals and negotiations to secure favorable outcomes.
- Managed MLS listings, client records, and transaction documentation for efficiency.
- Conducted property valuations, due diligence, and market analysis to inform investment decisions.
- Leveraged CRM platforms and digital tools to enhance property research and client tracking.
Marketing & Digital Communications Coordinator
Daily Grind Radio
Philadelphia, USA
03.2017 - 01.2021
- Increased audience engagement by 75% through targeted digital marketing campaigns.
- Created and managed social content across platforms to enhance brand visibility.
- Coordinated live events and fostered community partnerships to promote the station.
- Produced newsletters, press releases, and promotional materials to support outreach efforts.
Education
Master of Science - Information Technology Management
Western Governors University
Salt Lake City, UT06-2026
Bachelor of Science - Information Technology
Western Governors University
Salt Lake City, UT12-2025
Bachelor of Arts - Business & Communications
Saint Joseph's University / Temple University
Philadelphia, PA05-2016
Skills
- ITIL 4 framework
- Project management
- Data analysis
- Technical support
- Software troubleshooting
- Investment analysis
- Cost analysis
- Economic influence assessments
- Client relationship management
- Digital marketing
- Cloud collaboration
- Risk mitigation
- Operating systems
Certification
ITIL 4 Foundation Certificate in IT Service Management, 9980075398521736, 08/01/28
Georgia Real Estate Sales License, #413845
CAMS Certification 2025
Accomplishments
Phi Alpha Theta - National History Honor Society
Timeline
Financial Operations Analyst
FIS -RELIANCE TRUST CO.
04.2024 - Current
Customer Success & Technical Support Lead
FanDuel
01.2023 - 05.2024
Real Estate Operations & Investment Consultant
Key Glee
06.2021 - 12.2023
Project & Account Manager
Independent Consulting
01.2021 - Current
Marketing & Digital Communications Coordinator
Daily Grind Radio
03.2017 - 01.2021
Master of Science - Information Technology Management
Western Governors University
Bachelor of Science - Information Technology
Western Governors University
Bachelor of Arts - Business & Communications
Saint Joseph's University / Temple University