Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

PAIGE WALKER

Atlanta,USA

Overview

9
9
years of professional experience
1
1
Certification

Work History

Financial Operations Analyst

FIS -RELIANCE TRUST CO.
04.2024 - Current
  • Processed and managed securities transactions, including mutual funds and money market trades.
  • Ensured accurate trade affirmation and timely settlement of all transactions.
  • Leveraged technology platforms to track transaction flows and generate comprehensive reports.
  • Collaborated with IT teams to troubleshoot system errors, enhancing operational efficiency.
  • Pinpointed discrepancies and mitigated risks, proactively addressing potential issues.
  • Uphold comprehensive SOPs to maintain operational consistency and precision.implement.

Project & Account Manager

Independent Consulting
01.2021 - Current
  • Managed multiple client accounts and full project lifecycles from planning through delivery.
  • Led distributed teams utilizing cloud collaboration tools such as Slack, Trello, and Zoom.
  • Coordinated deliverables among designers, developers, and marketing teams to achieve project objectives.
  • Created reporting dashboards and tracked KPIs using digital project management platforms.
  • Remote Contract Roles.

Customer Success & Technical Support Lead

FanDuel
01.2023 - 05.2024
  • Led remote support team in resolving technical and account-related issues via chat and email.
  • Triaged software bugs, API errors, and data discrepancies; escalated to development teams for resolution.
  • Analyzed customer data and system trends to deliver insights to product and operations teams.
  • Gathered user feedback and tested new system features to support platform rollouts and updates.

Real Estate Operations & Investment Consultant

Key Glee
Atlanta, USA
06.2021 - 12.2023
  • Guided investors through acquisition proposals and negotiations to secure favorable outcomes.
  • Managed MLS listings, client records, and transaction documentation for efficiency.
  • Conducted property valuations, due diligence, and market analysis to inform investment decisions.
  • Leveraged CRM platforms and digital tools to enhance property research and client tracking.

Marketing & Digital Communications Coordinator

Daily Grind Radio
Philadelphia, USA
03.2017 - 01.2021
  • Increased audience engagement by 75% through targeted digital marketing campaigns.
  • Created and managed social content across platforms to enhance brand visibility.
  • Coordinated live events and fostered community partnerships to promote the station.
  • Produced newsletters, press releases, and promotional materials to support outreach efforts.

Education

Master of Science - Information Technology Management

Western Governors University
Salt Lake City, UT
06-2026

Bachelor of Science - Information Technology

Western Governors University
Salt Lake City, UT
12-2025

Bachelor of Arts - Business & Communications

Saint Joseph's University / Temple University
Philadelphia, PA
05-2016

Skills

  • ITIL 4 framework
  • Project management
  • Data analysis
  • Technical support
  • Software troubleshooting
  • Investment analysis
  • Cost analysis
  • Economic influence assessments
  • Client relationship management
  • Digital marketing
  • Cloud collaboration
  • Risk mitigation
  • Operating systems

Certification

ITIL 4 Foundation Certificate in IT Service Management, 9980075398521736, 08/01/28

Georgia Real Estate Sales License, #413845

CAMS Certification 2025

Accomplishments

Phi Alpha Theta - National History Honor Society

Timeline

Financial Operations Analyst

FIS -RELIANCE TRUST CO.
04.2024 - Current

Customer Success & Technical Support Lead

FanDuel
01.2023 - 05.2024

Real Estate Operations & Investment Consultant

Key Glee
06.2021 - 12.2023

Project & Account Manager

Independent Consulting
01.2021 - Current

Marketing & Digital Communications Coordinator

Daily Grind Radio
03.2017 - 01.2021

Master of Science - Information Technology Management

Western Governors University

Bachelor of Science - Information Technology

Western Governors University

Bachelor of Arts - Business & Communications

Saint Joseph's University / Temple University

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