Paige Elizabeth Ferry
Saugus,MA
Summary
Healthcare professional with experience in patient care, medical office administration, and patient information management. Skilled in patient communication, scheduling, insurance processing and maintaining confidentiality in a clinical setting. Strong academic record, attention to detail and commitment to pursuing a career in radiologic technology. Demonstrates professionalism, adaptability and the ability to balance multiple responsibilities in a fast-paced environment.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Chiropractic Assistant
Fuller Chiropractic
Woburn, MA
01.2024 - Current
- Greet and check in patients with professionalism and warmth
- Verified insurance eligibility and chiropractic coverage prior to appointments, clarified benefits, co-pays, and out-of-pocket costs for patients
- Submitted and tracked insurance claims to facilitate timely reimbursement for services rendered
- Obtained pre-authorizations and referrals for treatment
- Collected co-pays, processed payments, and reconciled daily billing reports to maintain accurate financial records
- Scheduled and confirmed patient appointments using Chirotouch software to ensure efficient clinic operations.
- Assist patients with completing intake paperwork and signing required consent forms
- Maintain patient confidentiality in compliance with HIPAA regulations
Professional Dog Bather
PetSmart Grooming
Woburn, MA
01.2021 - 01.2025
- Performed full grooming services on dogs, ensuring quality care in fast-paced environment
- Enforced proper safety precautions for self and dogs, prioritizing health and well-being
- Cleaning and sanitizing equipment and bathing areas
- Monitored client feedback to ensure satisfaction with services provided.
- Handled phone calls, answered questions, and booked appointments for clients, enhancing customer experience
Professional Dog Bather
Pawsitive Paws Grooming LLC
Amherst, NH
01.2023 - 01.2024
- Maintained high customer satisfaction through attentive service and personalized care.
- Performed full grooming services for dogs in a fast-paced environment.
- Prepared dogs for styling and provided necessary supplies to support groomers in delivering quality services.
- Ensured safety and hygiene standards by consistently cleaning grooming equipment and bathing areas.
- Followed safety procedures for self and dogs during grooming tasks.
- Answered phone calls, responded to questions, and booked client appointments.
- Processed payments for client services.
House Manager/Nanny
The Colton-Issler Family
Winchester, MA
01.2018 - 01.2021
- Supported daily schedules for two children and two dogs, aligning routines with parent guidelines and family needs.
- Drove children and pets to activities, appointments, and events.
- Arranged playdates and attended dentist and medical appointments.
- Completed household chores, including cleaning, organizing, maintenance, meal preparation, laundry, grocery shopping, and household organization.
Education
High School Diploma -
Winchester High School
Winchester, MA01-2019
Some College (No Degree) -
Middlesex Community College
Bedford/Lowell, MA09-2026
Skills
- Patient Care & Communication
- HIPAA Compliance & Patient Confidentiality
- Medical Office Administration
- Electronic Health Records (EHR)
- Patient Intake & Documentation
- Appointment Scheduling & Coordination
- Insurance Verification & Billing
- Attention to Detail & Organization
- Time Management & Prioritization
- CPR/AED Certified - American Heart Association
- Effective Communication Skills
Certification
- CPR/AED Certification — American Heart Association (AHA)
Heartsaver Adult, Child & Infant CPR/AED
Timeline
Chiropractic Assistant
Fuller Chiropractic
01.2024 - Current
Professional Dog Bather
Pawsitive Paws Grooming LLC
01.2023 - 01.2024
Professional Dog Bather
PetSmart Grooming
01.2021 - 01.2025
House Manager/Nanny
The Colton-Issler Family
01.2018 - 01.2021
High School Diploma -
Winchester High School
Some College (No Degree) -
Middlesex Community College