Open To Work
Pakaidao Yaymoungkhoun
New York
Summary
Experienced foodservice professional with a strong background supporting both kitchen and front-of-house operations. Known for delivering genuine hospitality, building rapport with guests, and creating memorable dining experiences. Thrives in fast-paced, high-volume environments while maintaining focus, efficiency, and a positive attitude under pressure.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Server
Nan Thai Fine Dining
Atlanta
08.2021 - 01.2026
- Enhanced customer satisfaction.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, promotions, wine pairing, and mixed drinks to enhance sales numbers.
- Trained new servers on service standards and restaurant policies.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Utilized expert knowledge of dietary restrictions of an individual preferences or limitations.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Provided exceptional customer service in a high-end dining environment.
Servers
Sri Thai
Snellville
06.2017 - 08.2022
- Assisted in preparing financial statements and reports for management.
- Handling high-volume inbound calls from customer inquiries/concerns and orders.
- Managed deliveries website for the accuracy food products, and pricing.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Education
Fashion Design AAS - Fashion Design
Fashion Institute of Technology
New York (City), NY 01.2026 - 01.2026
Associate - Mathematics
Georgia Gwinnett College
Lawrenceville, GA, GA 08.2018 - 05.2020
Highschool Degree -
Central Gwinnett High School
Lawrenceville, GA, GA 01.2014 - 05.2018
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Professional Appearance
- High-volume dining
- Team player
- Specials Promotion and Upselling
- Foreign language proficiency
Skills
- Customer Service
- POS Systems
- Cash Handling
- Multitasking
- High-Volume Service
- Training New Staff
- Manager assistance
- Large Section Management
- Private Events/Dining Service
- Fine Dining & High-End Service Standards
Languages
- English
- Thai
- Laos
Work Preference
Job Search Status
Open to workWork Type
Part TimeFull TimeSalary Range
$50000/yr - $200000/yrTimeline
Fashion Design AAS - Fashion Design
Fashion Institute of Technology
01.2026 - 01.2026
Server
Nan Thai Fine Dining
08.2021 - 01.2026
Associate - Mathematics
Georgia Gwinnett College
08.2018 - 05.2020
Servers
Sri Thai
06.2017 - 08.2022
Highschool Degree -
Central Gwinnett High School
01.2014 - 05.2018