Summary
Overview
Work History
Education
Skills
Timeline
Generic

Palak Tandon

Edmond,OK

Summary

Reliable team worker who quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Personable professional enjoys engaging with customers. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings. Moreover, Personable Retail Sales Associate praised by management for exceeding sales target. Offers talent for identifying customer needs and upselling to higher-value products.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
Edmond, OK
06.2021 - 09.2024
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Adhered to health department regulations concerning sanitation standards.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.

Brand Representative

Hollister.Co
Tulsa, OK
06.2020 - 04.2022
  • Developed and implemented strategies to increase brand awareness.
  • Provided customer service support by responding to customer inquiries via email or phone call.
  • Maintained accurate records of all marketing activities including budget tracking and expenditure reporting.
  • Assisted in the development of plans to increase customer engagement and loyalty.
  • Greeted customers in a friendly and professional manner.
  • Processed payments with cash, credit cards, and gift cards.
  • Resolved customer complaints in a timely fashion.

Education

GED -

Union High School
Tulsa, OK
08-2022

Skills

  • POS Systems
  • Cash Handling
  • Team Player
  • POS System Operation
  • Retail Management
  • Speedy and efficient
  • Friendly and outgoing
  • Cash Register Operation
  • Active listener
  • Solid problem solver

Timeline

Barista

Starbucks
06.2021 - 09.2024

Brand Representative

Hollister.Co
06.2020 - 04.2022

GED -

Union High School

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Palak Tandon