PALESIA Simmons
Miami,FL
Summary
Experienced, dedicated, and highly qualified Veterinary Professional with over 13 years of expertise in Veterinary Nursing and Practice Leadership. Skilled in delivering exceptional animal medicine and quality care while orchestrating seamless veterinary hospital operations. With a background in Financial Wealth Management, Operational & Supervision Management, and a Master's in Business Administration, bringing a unique blend of clinical and administrative acumen. Passionate about diversity, equity, and inclusion, currently seeking a Management position in Veterinary Medicine to leverage my strengths in
Overview
17
17
years of professional experience
1
1
Certification
Work History
Veterinary Practice Manager
VetCor
04.2022 - Current
- Drove exponential revenue growth and a 26.9% EBITDA increase, overseeing a thriving small animal practice.
- Negotiated contracts with vendors, securing favorable terms for practice while maintaining quality service levels.
- Collaborated with marketing teams to develop promotional materials that effectively highlighted practice's unique offerings.
- Oversaw facility maintenance projects, ensuring a safe and comfortable environment for both patients and staff members.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Knowledgeable of practice management processes, efficiencies, standards, benchmarks, and employment law.
Practice Manager
United Veterinary Care
01.2021 - 03.2022
- Engineered significant revenue growth and operational excellence in a corporately owned animal practice with a verifiable 32% annual growth.
- Created and implemented organizational policies and procedures.
- Orchestrated and chaired multiple corporate veterinary practice manager meetings involving over 30+ hospitals to discuss and implement corporate initiatives.
- Expertise in budgeting, profit and loss statement analysis, and financial planning to drive practice profitability and sustainability.
- Managed profit and loss statement analysis, and financial planning to drive practice profitability and sustainability.
- Enhanced the quality of veterinary care by staying current on industry trends and best practices through continuing education courses.
- Implemented electronic medical records system for better organization of patient information and improved efficiency.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and clinicians for continued compliance with associated regulations.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Veterinary Oncology Nurse
Advanced Veterinary Care Center
11.2019 - 12.2021
- Facilitated client communications and provided top-tier patient care in a specialized veterinary oncology setting.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Evaluated emerging trends in oncology nursing practice, recommending updates to policies and procedures as needed.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
Veterinary Technician/Associate Manager
Veterinary Cardiopulmonary Care Center
11.2014 - 11.2019
- Managed hospital operations, staff development, and inventory control, ensuring optimal patient care delivery.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
Veterinary Technician
Juno Beach Animal Hospital
08.2012 - 10.2014
- Assisted in various clinical procedures, surgery preparation, and client education in a fast-paced veterinary environment.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
Client Representative/Veterinary Technician
Animal Aid Spay & Neuter Clinic
01.2007 - 01.2011
- Provided compassionate client service and supported veterinary procedures in a high-volume clinic setting.
Education
Master of Arts - Operational Management
Eastern University
Wayne, PA07.2023
Bachelor of Science - Supervision & Human Resources Management
Miami Dade College
Miami, FL04.2022
Associate of Applied Science - Financial Wealth Management
Miami Dade College
Miami, FL2020
Skills
- Resource Utilization
- Resource Allocation
- Compliance Advisory
- Strategic Planning
- Budget Management
- Policy Implementation
- Business Analysis and Reporting
- Budget Administration
- Financial Management
- Key Performance Indicators
- Business Development
- Operations Management
Core Competencies Responsibilities
- Veterinary Medicine
- Administrative Support
- Practice Development
- Education and Development
- Revenue/Sales Growth
- Regulatory Compliance
- Billing/Bookkeeping
- Operations Management
- Quality Control/Assurance
- Patient/Client Relations
- Equipment Maintenance
- Inventory Control
- Budgeting
- Public Speaking
Education Development
- Master of Business Administration (Organizational Management), Eastern University, 2023
- Bachelor of Applied Science in Supervision Management, Miami Dade College, 2022
- Associate of Science in Financial Wealth Management, Miami Dade College, 2020
Career Overview
- Southport Animal Clinic (Vetcor), Practice Manager, 2023, Present, Drove exponential revenue growth and EBITDA increase, overseeing a thriving small animal practice., Partnered with leadership to set goals, ensure service excellence, and foster a supportive work environment., Championed employee retention, training, and career development initiatives.
- Eureka Animal Clinic (United Veterinary Care), Practice Manager, 2021, 2023, Engineered significant revenue growth and operational excellence in a corporately owned small animal practice., Nurtured positive employee relationships, achieving 100% retention rate while adding new talent., Strategically managed budget, staffing, and facility expansion to drive practice success.
- Advanced Veterinary Care Center, Veterinary Oncology, 2019, 2021, Facilitated client communications and provided top-tier patient care in a specialized veterinary oncology setting., Mentored junior staff in clinical procedures, medication calculations, and chemotherapy administration.
- Veterinary Cardiopulmonary Care Center, Veterinary Technician/Associate Manager, 2014, 2019, Managed hospital operations, staff development, and inventory control, ensuring optimal patient care delivery., Implemented efficient office protocols and software systems to enhance productivity and service quality.
- Juno Beach Animal Hospital, Veterinary Technician, 2012, 2014, Assisted in various clinical procedures, surgery preparation, and client education in a fast-paced veterinary environment.
- Animal Aid Spay & Neuter Clinic, Client Representative/Veterinary Technician, 2007, 2011, Provided compassionate client service and supported veterinary procedures in a high-volume clinic setting.
References
References available upon request
Certification
- BUSINESS SPECIALIST
- ATC HUMAN RESOURCES MANAGEMENT
Timeline
Veterinary Practice Manager
VetCor
04.2022 - Current
Practice Manager
United Veterinary Care
01.2021 - 03.2022
Veterinary Oncology Nurse
Advanced Veterinary Care Center
11.2019 - 12.2021
Veterinary Technician/Associate Manager
Veterinary Cardiopulmonary Care Center
11.2014 - 11.2019
Veterinary Technician
Juno Beach Animal Hospital
08.2012 - 10.2014
Client Representative/Veterinary Technician
Animal Aid Spay & Neuter Clinic
01.2007 - 01.2011
Master of Arts - Operational Management
Eastern University
Bachelor of Science - Supervision & Human Resources Management
Miami Dade College
Associate of Applied Science - Financial Wealth Management
Miami Dade College
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