Paloma Aguado
Long Beach,CA
Summary
Dynamic professional with extensive experience in data management, adept at maintaining confidentiality and ensuring compliance with HIPAA. Proven skills in data auditing and organization, complemented by strong communication abilities. Excel proficient, with a track record of enhancing case resolution efficiency through meticulous information management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Intake Coordinator
Alliant
Remote
09.2025 - 02.2026
- Complete intake form for for calls and emails by noting member inquiry and asking relevant questions that will help build a case for our team to provide a resolution.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Collected, verified, recorded and processed client demographics, claim information, and insurance information.
Gaming Associate
F2TPS
Hawaiian Gardens, CA
04.2024 - 03.2025
- Ensured game integrity by closely monitoring gameplay and promptly reporting any irregularities or disputes.
- Ensured winning and losing bets were accurately paid and collected.
- Adhered to strict gaming regulatory guidelines and company procedures.
Administrative Assistant
Long Beach Dental and Orthodontics
Long Beach, CA
08.2023 - 01.2024
- Compiled and entered data into various databases such as Excel and Dentrix to ensure accuracy and completeness.
- Collected payments, scheduled appointments, checked in patients and verified insurance.
- Answered multi-line phone system,.
- Audited and organized patient charts for pending treatments and payment collection.
Bank Teller
Wells Fargo
Torrance, CA
04.2021 - 06.2023
- Processed customer transactions efficiently and accurately, ensuring adherence to banking.
- Managed cash drawer, maintaining accuracy in balance and minimizing discrepancies.
- Trained new tellers on operational procedures and customer service best practices.
Education
Bachelor of Science - Accounting
California State University, Long Beach
Long Beach, CA12.2020
High School Diploma -
Jordan High School
Long Beach, CA06.2015
Skills
- Filing and organization
- Auditing
- Multi-line phone system
- Excel proficiency
Certification
IC3 Digital Literacy Certification
Adult and Pediatric First Aid/ CPR/ AED
Languages
Spanish
Native or Bilingual
Timeline
Intake Coordinator
Alliant
09.2025 - 02.2026
Gaming Associate
F2TPS
04.2024 - 03.2025
Administrative Assistant
Long Beach Dental and Orthodontics
08.2023 - 01.2024
Bank Teller
Wells Fargo
04.2021 - 06.2023
Bachelor of Science - Accounting
California State University, Long Beach
High School Diploma -
Jordan High School