Paloma Dominguez
Warden,USA
Summary
Compassionate and community-minded professional with experience supporting diverse families, coordinating services. Passionate about advocacy and inclusion. Experienced in documentation management, ensuring accurate records and smooth operations across shifts. Eager to hold a permanent position as PSR for Samaritan Hospital.
Overview
2
2
Languages
14
14
years of professional experience
Work History
Patient Service Representative
Samaritan Hospital
Moses Lake, WA
01.2026 - Current
- Managed patient scheduling, ensuring efficient use of resources and timely appointments.
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Facilitated patient registration by accurately entering demographic and insurance information into electronic health record systems.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
- Took copayments and compiled daily financial records.
Sorter Specialist/QA Tech/Lab Lead/Quality Specialist
Lamb Weston
Warden, WA
03.2019 - 11.2025
- Sorter Specialist Duties: Constantly check all equipment is running efficiently. Repair and/or replace any damages to machines or equipment. Manage all sorters and troubleshoot if needed.
- QA Tech Duties: Perform hourly production checks to maintain customer compliance. Train and mentor new team members to ensure understanding of quality standards.
- Lab Lead Duties: Review techs work and monitor trending entries. Restricting out of grade product for disposition review. Calibrate lab equipment.
- Quality Specialist Duties: Oversee all quality controlled paperwork and computer entries from all shifts. Organize and file reports into the company's system. Prepare for audits and assist in meetings. Maintain techs and leads up to date in qualifications. Review documentation, investigate concerns, and maintain accurate records. Coordinate with staff across departments and shifts, modeling clear communication and teamwork. Solving problems quickly and collaborate with others to improve procedures.
Operator/QA Tech
Washington Potato Co.
Warden, WA
07.2017 - 12.2018
- Operator Duties: Hand seal bags and manual palletizing, while operating machinery.
- QA Tech Duties: Grading product and logging production checks into the company's system. Hourly metal detection checks on active lines. Check coders and labels are accurate and working properly. Volunteered on Safety Committee to support workplace well-being and employee communication.
Certified Home Care Aide
Beneficial In-Home Care
Moses Lake, WA
03.2013 - 11.2014
- Supported clients and families with daily living needs including hygiene, shopping, transportation, and exercise. Maintained respectful, culturally sensitive communication with clients from diverse backgrounds. Built trust with families while advocating for their needs and coordinating care services.
Education
High School Diploma -
Warden High School
Warden, USA05-2011
Associate of Applied Science - Business Medical/Billing
Big Bend Community College
Moses Lake, WA01-2027
Skills
- Adaptability
- Communication Skills
- Leadership & Team Coordination
- Problem-Solving
- Continuous Improvement
- Compliance Standards
- Data Entry
Languages
English
Spanish
Timeline
Patient Service Representative
Samaritan Hospital
01.2026 - Current
Sorter Specialist/QA Tech/Lab Lead/Quality Specialist
Lamb Weston
03.2019 - 11.2025
Operator/QA Tech
Washington Potato Co.
07.2017 - 12.2018
Certified Home Care Aide
Beneficial In-Home Care
03.2013 - 11.2014
High School Diploma -
Warden High School
Associate of Applied Science - Business Medical/Billing
Big Bend Community College