Paloma Ford
Menlo Park,California
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
6
6
years of professional experience
Work History
Sales Associate
Carousel Saddlery
07.2021 - 12.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Summer Camp Counselor
Isola Riding Academy
05.2018 - 08.2019
- Worked with children of varying age, interest, skill, and developmental levels.
- Increased camper satisfaction by consistently providing a high level of enthusiasm and energy throughout daily activities and special events.
- Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
- Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.
Education
Bachelor of Science - Aeronautical Sciences
California Aeronautical University
Bakersfield, CA01.2027
Skills
- Organization
- Self-Directed
- Decision-Making
- Time Management
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Attention to Detail
- Team building
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Received the 2023 Aim High Flight Academy scholarship, which was awarded to 10 AFTOTC Cadets nationally.
Timeline
Sales Associate
Carousel Saddlery
07.2021 - 12.2023
Summer Camp Counselor
Isola Riding Academy
05.2018 - 08.2019
Bachelor of Science - Aeronautical Sciences
California Aeronautical University
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