Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Paloma Reyes

Roswell,NM

Summary

Highly-motivated and well organized employee with strong work ethic. Accompanied by reliable adaptability to effectively work unsupervised and quick to mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Mystery Shopper

Shiftsmart
Roswell, NM
03.2023 - 12.2024
  • Researched assigned retailers in order to gain an understanding of their operations.
  • Conducted mystery shopping visits at designated locations in a timely matter.
  • Observed customer service interactions, store layout and product displays to ensure compliance with company policies.
  • Followed up with clients after completion of each assignment with compiled detailed reports to ensure satisfaction.

Care Provider

Papa Pals
Roswell, NM
02.2023 - 12.2023
  • Provided assistance organizing correspondence, setting up payments for reoccurring billing and setting up future appointments for the clients.
  • Developed trusting relationships with clients through active listening skills and compassionate understanding of individual needs.
  • Transported clients to appointments or other errands as needed.
  • Maintained safety by eliminating hazards and correcting issues around the clients home that might cause a future accident.

Server

Cattle Baron
Roswell, NM
08.2017 - 10.2020
  • Provided exceptional efficient service to high volume of daily customers and displayed enthusiasm and knowledge about the restaurants menu and services.
  • Recommended catering services to increase profits.
  • Checked in with the customers to determine satisfaction with meals and promptly taking action if there is any issue to resolve.
  • Secured and locked up a commerical building.

Education

High School Diploma -

Roswell High School
Roswell, NM
05-2014

Skills

  • Excellent Customer Service
  • High Stress Tolerance
  • Effective Communicator
  • Analytical Skills
  • Trustworthy
  • Cash Handling
  • Observational Abilities
  • Self Starter
  • Process Improvement
  • Social Perceptiveness

Certification

  • Broker Basic Certification - 2022
  • Real Estate Laws Certification - 2022
  • Real Estate Principles and Practices - 2022

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Mystery Shopper

Shiftsmart
03.2023 - 12.2024

Care Provider

Papa Pals
02.2023 - 12.2023

Server

Cattle Baron
08.2017 - 10.2020

High School Diploma -

Roswell High School

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Paloma Reyes