Paloma Vazquez
Jurupa Valley,CA
Summary
Dedicated Veterinary Receptionist with hands-on experience at Veterinary Emergency Center of Redlands, showcasing exceptional teamwork and Avimark proficiency at Centennial Animal Hospital. Demonstrated ability to enhance patient care and support staff efficiency, while providing compassionate client service. Skilled in maintaining a clean and organized reception, emphasizing empathy for animals and fostering trust with clients.
Overview
2
2
years of professional experience
Work History
Veterinary Receptionist
Centennial Animal Hospital
02.2024 - Current
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Intern
Veterinary Emergency Center of Redlands
10.2022 - 11.2022
- Gained valuable hands-on experience working alongside skilled veterinary professionals in real-world clinical settings.
- Collaborated closely with veterinary staff to ensure timely completion of tasks and optimal patient outcomes.
- Maintained clean facilities, contributing to a sanitary environment for both staff and animal patients alike.
- Contributed to the successful treatment of patients by administering medications as directed by veterinarians or technicians.
- Safely restrained animals during examinations or procedures when necessary, minimizing the risk of injury or discomfort for all involved parties.
- Enhanced patient care by assisting veterinarians with diagnostic tests and treatments.
Education
Associate of Science - Veterinary Technician
Platt College of Riverside
Riverside, CA11-2023
Skills
- Teamwork and collaboration
- Payment processing
- Proficient in Avimark
- Reception area maintenance
- Educating owners
- Empathy for animals
Timeline
Veterinary Receptionist
Centennial Animal Hospital
02.2024 - Current
Intern
Veterinary Emergency Center of Redlands
10.2022 - 11.2022
Associate of Science - Veterinary Technician
Platt College of Riverside
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