Medical Assistant
Dr. Ismael Solórzano Jove
2019 - 2023
- Assisted in patient intake by collecting medical history and verifying insurance information.
- Supported healthcare team by preparing examination rooms and ensuring cleanliness and organization.
- Learned to perform basic clinical tasks, including taking vital signs and administering injections under supervision.
- Documented patient interactions accurately in electronic health records for efficient data management.
- Provided excellent customer service by addressing patient inquiries and facilitating communication with healthcare providers.
- Scheduled appointments and managed follow-up calls to enhance patient engagement and satisfaction.
- Maintained inventory of medical supplies, ensuring availability for daily operations and reducing shortages.
- Collaborated with staff to streamline workflows, improving overall clinic efficiency during busy periods.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.