PAM BILBREY KNAPEN
Fort Davis,TX
Summary
Dynamic and self-motivated relationship-focused professional with over 20 years of experience delivering concierge-level service across diverse industries. Proven ability to cultivate rapport and foster client loyalty. Exceptional problem-solving skills facilitate well-considered decisions in high-pressure situations. Committed to meeting deadlines and managing assignments efficiently, consistently achieving results with minimal supervision. Passion for enhancing client experiences drives a dedication to excellence in every interaction.
Overview
17
17
years of professional experience
Work History
Executive Director
Fort Davis Chamber and Visitor Center
07.2022 - Current
- Promote tourism by working with public agencies, tri-county organizations, Texas Mountain Trails Board, State Fair of Texas, and tourism conferences.
- Manage daily operations and lead monthly Board meetings.
- Plan, coordinate, promote and execute events while adhering to HOT budget guidelines.
- Build relationships to encourage membership and sponsorships to increase funding.
- Work alongside office staff in a team environment to meet and exceed goals set by the Board.
- Direct strategic planning initiatives to enhance community engagement and tourism growth.
- Oversee budget management, ensuring financial stability and resource allocation efficiency.
- Work closely with organizational leadership and board of directors to guide operational strategy.
Brand Specialist
Billy Reid
11.2019 - 03.2020
- Increase customer base by introducing the Billy Reid brand to the Fort Worth market through marketing, community events, and B2B relationships.
Event Manager
Lost Oak Winery
07.2018 - 11.2019
- Responsible for training and managing staff for Event Center, planning and coordinating all events, and keeping event center booked year round. Worked events to educate and promote tourism for the Texas wine industry.
National Sales Manager
Guidepoint Systems, Inc.
06.2008 - 06.2018
- Evaluated talent base and developed new training and coaching policies for sales, service, and tech support while managing a team of 15 individuals for over 7 years.
Skills
- Community engagement
- Program management
- Strategic planning
- Project management
Affiliations
Texas Mountain Trails Region Board Treasurer; Alpine ArtWalk Gallery Night Board; West of the Pecos Cattlewomen Board
Timeline
Executive Director
Fort Davis Chamber and Visitor Center
07.2022 - Current
Brand Specialist
Billy Reid
11.2019 - 03.2020
Event Manager
Lost Oak Winery
07.2018 - 11.2019
National Sales Manager
Guidepoint Systems, Inc.
06.2008 - 06.2018
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