Pam Box
Norman,OK
Summary
As a regional chain account manager, my primary objective is to work with local multi-unit restaurants in Oklahoma. I executed RFP’s, staff training, Menu placements. Working with our Portfolio Teams and Local Suppliers staff, and ensuring exceptional customer service.
Chain account management professional with robust background in driving client relationships and optimizing supply chain processes. Skilled in strategic planning, negotiation, and market analysis, delivering impactful results through collaborative teamwork. Known for adaptability, strong communication, and leadership qualities that ensure consistent achievement of business objectives.
Performance-oriented Sales Leader offering exceptional record of achievement over Number-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Regional Chain Account Manager, Supplier Specialist
RNDC
10.2018 - Current
- Streamlined pricing structures by working closely with finance departments on profit margin analysis and strategic recommendations.
- Implemented performance tracking systems to monitor progress against goals, quickly addressing any areas requiring additional attention or resources.
- Coordinated with supply chain, operations, and logistics teams to ensure timely deliveries of products and services to chain account customers, minimizing disruptions and maintaining client satisfaction.
- Evaluated sales performance data, using insights gained to refine strategies and tactics to better serve existing clients and attract new business opportunities.
- Forged strong relationships with industry influencers and key stakeholders, leveraging these connections to generate referrals, leads, and increased market share for the company.
On Premise Manager
Central Liquor
07.2004 - 09.2018
- Implemented training programs for staff members, enhancing their understanding of company offerings and industry trends.
- Spearheaded process improvements that resulted in increased operational efficiency and reduced costs without compromising quality or service levels.
- Increased sales revenue with the development of targeted marketing campaigns for key customers.
- Coordinated cross-functional teams to deliver exceptional service and meet project deadlines efficiently.
- Enhanced client retention rates through consistent follow-up and personalized attention to their needs.
- Managed multiple projects simultaneously, prioritizing tasks based on business goals and client requirements.
Sales Representative
Republic Beverage Company
06.1997 - 08.1998
Education
BS - Restaurant Hotel Management
Texas Tech University
Lubbock, TXSkills
- Product Training
- Product Management
- Budget planning
- Communication
- Problem-solving
Certification
WSET Level 2 Wine & Spirits
Timeline
Regional Chain Account Manager, Supplier Specialist
RNDC
10.2018 - Current
On Premise Manager
Central Liquor
07.2004 - 09.2018
Sales Representative
Republic Beverage Company
06.1997 - 08.1998
BS - Restaurant Hotel Management
Texas Tech University
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