Pam Feher
Toledo,OH
Summary
Knowledgeable Operations Manager with solid foundation in optimizing operational processes and driving efficiency improvements. Proven track record of managing cross-functional teams to achieve project milestones and streamline workflows. Demonstrated proficiency in strategic planning and problem-solving, ensuring continuous improvement and operational excellence.
Overview
24
24
years of professional experience
Work History
Operations Manager
Mobile Meals Of Toledo
03.2023 - Current
- Oversee day to day operations of the Agency, including vehicle maintenance.
- Ensures initial training for new office employees
- Conduct regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Direct supervision of four office employees.
- Direct and supervise all Mobile Meals paid drivers.
- Onboards and manages all Paramount members.
Meal Program Supervisor
Mobile Meals of Toledo
09.2000 - 03.2023
- Client intake referral
- Monitored volunteer routes for performance and outcomes for successful delivery of services.
- Make referrals for clients with community resources for healthcare and mental health.
- Participated in community events to promote services and engage with public.
Education
Bachelor of Arts - Social Work
Lourdes University
Sylvania, OH05-2019
Associate of Arts - Social Work Concentration
Owens Community College
Perrysburg, OH05-2016
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Planning and implementation
- Staff training
- Staff management
Timeline
Operations Manager
Mobile Meals Of Toledo
03.2023 - Current
Meal Program Supervisor
Mobile Meals of Toledo
09.2000 - 03.2023
Bachelor of Arts - Social Work
Lourdes University
Associate of Arts - Social Work Concentration
Owens Community College
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