Pam Fuller
Littleton,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
Patient Registration Specialist
Orthopedic And Spine Center Of The Rockies
07.2023 - Current
- Gathered demographic and insurance information to register patients for medical appointments.
- Verified insurance coverage to confirm patient coverage for necessary medical services.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Set up patients in system by documenting key data, confirming eligibility, and verifying insurance benefits.
- Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.
- Accurately inputted patient and insurance information into company's computer system using [Software].
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Upheld HIPAA regulations and standards for protecting patient information.
Owner/Office Administrator
Fuller Landscaping LLC
03.2005 - Current
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed office operations while scheduling appointments for department managers.
- Created, maintained and updated filing systems for paper and electronic documents.
Patient Care Coordinator
OnPoint Medical Group
04.2023 - 06.2023
- Delivered excellent patient experiences and direct care.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Worked with patients to schedule tests and procedures.
- Established rapport and relationships with patients and external partners to cross-train and support medical staff.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Resolved problems with areas such as communication and billing that could negatively impact services.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Verified patient insurance eligibility and entered patient information into system.
- Greeted and assisted patients with check-in procedures.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
Instructional Paraprofessional
Cache La Poudre Elementary
08.2015 - 05.2022
- Provided support during classes, group lessons, and classroom activities.
- Created lesson materials, visuals, and digital presentations to supplement lesson plans.
- Monitored student classroom and outdoors activities to promote student safety.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported student learning objectives through personalized and small group assistance.
Stylist
Hair Club For Men And Women
02.2000 - 02.2002
- Worked on 7 customers daily while maintaining distinguished cleanliness and organization of work areas.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Monitored current trends to understand fashions and better serve customer needs.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Education
Cosmetology License - Cosmetology
Columbine Beauty School
Lakewood05.1993
Skills
- Banking Operations
- Account Reconciliation
- Mail Handling
- Business Administration
- Sorting and Labeling
- Customer Relations
- Credit and Collections
- Team Bonding
- Microsoft Office
- Administering Payroll
- Accounts Payable and Receivable
- Billing and Invoicing
- Excellent Multitasking Abilities
- Clerical Support
- Client Correspondence
- Profit and Loss Statements
- Scheduling
Timeline
Patient Registration Specialist
Orthopedic And Spine Center Of The Rockies
07.2023 - Current
Patient Care Coordinator
OnPoint Medical Group
04.2023 - 06.2023
Instructional Paraprofessional
Cache La Poudre Elementary
08.2015 - 05.2022
Owner/Office Administrator
Fuller Landscaping LLC
03.2005 - Current
Stylist
Hair Club For Men And Women
02.2000 - 02.2002
Cosmetology License - Cosmetology
Columbine Beauty School
Similar Profiles
Debra EshDebra Esh
Certified Sterile Processing Technician at Orthopedic and Spine Center of the RockiesCertified Sterile Processing Technician at Orthopedic and Spine Center of the Rockies
Sylvia StraightSylvia Straight
Scheduler at ORTHOPEDIC AND SPINE CENTER OF THE ROCKIESScheduler at ORTHOPEDIC AND SPINE CENTER OF THE ROCKIES
Katie CherringtonKatie Cherrington
PREOP/PACU RN at ORTHOPAEDIC AND SPINE CENTER OF THE ROCKIESPREOP/PACU RN at ORTHOPAEDIC AND SPINE CENTER OF THE ROCKIES