Pam Haecker
Kansas City,MO
Summary
Results-oriented Divisional Sales Director credited with 13 years' consistently growing bottom-line profits. Savvy negotiator and leader adept at building exceptional teams, improving customer experience through value-added strategies and executing highly-profitable sales processes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Divisional Sales Director
Holiday By Atria
02.2022 - Current
- Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
- Hired, trained and built high-performing team of sales representatives.
- Developed, executed and achieved sales plans in collaboration with Senior Vice President, 6 Regional Vice Presidents and 63 Community Sales Managers with 6 sales specialists direct reports.
- Increased new inquiry to tour conversion 11% and increased tour to closing 5%.
- Increased professional outreach by 20% resulting in 18% increase in sales.
- Determined price schedules, discount rates and allowance usage per market. Assisting regions in decreasing discount usage by 25% YOY, increasing revenue $211 per unit.
Regional Sales Director
Holiday Retirement
04.2015 - Current
- Developed, executed, and achieved sales plans in collaboration with VP of Sales, Sales Leaders and General Managers in designated Region. Supported 16 properties encompassing 2100 units.
- Provided one on one sales planning and coaching by community using key performance indicators.
- Reported business results to executive team and ownership groups quarterly.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Served as Regional Director of Sales mentor. Mentored and trained newly hired directors.
- Increased regional occupancy by 3-5%, year over year.
- Implemented resident referral program that increased sales by 25% per month.
Community Sales Manager
Holiday Retirement
07.2010 - 04.2015
- Reviewed market research data and changed sales plans accordingly.
- Organized promotional events and interacted with community to increase sales volume.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Retail Business Manager
Cricket Wireless
03.2006 - 07.2010
- Directed training and performance monitoring for 25 staff members.
- Planned, directed, coordinated and assigned staff to efficiently meet daily production requirements and goals.
- Controlled shipments, inventory and purchasing.
- Analyzed operational expenses and cost of inventory to identify losses and developed strategies for increased profits.
- Determined layout of store merchandise for visual appeal to consumers.
- Created and implemented grassroots marketing plan
- Increased revenue $150K year over year.
Education
Marketing Management -
Northland Career Center
Platte City, MO05.1989
Skills
- Sales Strategy Development
- Database Management
- Promotional Sales Events
- Coaching and Mentoring
- Marketing Strategies
- Strategic planning
- Team building & leadership
- Staff training and development
- Driving revenue growth
Certification
- Leadership Academy, Holiday Retirement - April 2018
Sales Leader Advisor Counsil Sponsor
Sponsored the Top 25% of the company's Sales Leaders. The team created and implemented new sales campaigns and processes for the entire sales team.
Timeline
Divisional Sales Director
Holiday By Atria
02.2022 - Current
Regional Sales Director
Holiday Retirement
04.2015 - Current
Community Sales Manager
Holiday Retirement
07.2010 - 04.2015
Retail Business Manager
Cricket Wireless
03.2006 - 07.2010
Marketing Management -
Northland Career Center
Similar Profiles
Raylene HortonRaylene Horton
Divisional Sales Specialist at Holiday by AtriaDivisional Sales Specialist at Holiday by Atria
Phylicia MulanaxPhylicia Mulanax
Assistant Executive Director at Holiday by AtriaAssistant Executive Director at Holiday by Atria
Denise PerezDenise Perez
Office Manager at Holiday By AtriaOffice Manager at Holiday By Atria
Kaylee SchmoheKaylee Schmohe
Cardiovascular Student Sonographer at Research Medical CenterCardiovascular Student Sonographer at Research Medical Center
Tayzia KrivohlavekTayzia Krivohlavek
CNA at Newmark RehabCNA at Newmark Rehab