Pam Krumnow
Temple,TX
Summary
Adept at assisting patients in every part of the healthcare process and maintaining professional relationships with clients and families. Successful in patient education and follow-up.
Hardworking healthcare consultant successful at managing training, patient advocacy and education Good communicator and planner with excellent organizational skills and a strong attention to detail. Strategic Account Executive with proven success increasing sales and revenue through developing loyal account relationships. Articulate communicator with exceptional negotiation skills. Known for understanding patient needs and delivering effective solutions.
Overview
3
3
years of professional experience
Work History
Patient Navigator
Ascension Texas Imaging
Temple, TX
01.2024 - Current
- Assisted in scheduling appointments, tests, and procedures for patients.
- Maintained professional relationships with healthcare providers.
- Documented patient information in appropriate systems to guarantee care coordination throughout patient care continuum.
Community Liaison
Embrace Hospice
Temple, TX
10.2022 - 12.2023
- Maintained relationships with key stakeholders in the local community.
- Developed and implemented plans for outreach initiatives to engage community members.
- Provided presentations on relevant topics to various groups within the community.
- Responded to inquiries from residents regarding service availability or program information.
- Provided community education about local medical facilities, hospice care and resources to enlighten and inform.
- Educated clients on options to assist in making informed decisions.
Account Executive
Accent Care Hospice
Killeen, TX
12.2020 - 06.2021
- Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
- Identified potential new customers through research of industry trends and competitive analysis.
- Maintained accurate records of all sales activities using CRM software systems.
- Generated weekly reports on sales performance against targets for upper management review.
- Attended networking events to build relationships with potential customers.
- Attended various networking events to identify sales opportunities and build relationships.
- Prepared sales presentations or proposals to explain product specifications or applications.
Education
Rockdale High School
Rockdale, TX06-1989
Skills
- Medical Recordkeeping
- Confidentiality
- Medical Terminology
- Community Networking
- Public speaking events
- Community Partnerships
- Medical facility familiarity
- Community resource knowledge
Timeline
Patient Navigator
Ascension Texas Imaging
01.2024 - Current
Community Liaison
Embrace Hospice
10.2022 - 12.2023
Account Executive
Accent Care Hospice
12.2020 - 06.2021
Rockdale High School
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