Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Pam Manuel

Pilot Mountain,NC

Summary

Dynamic professional with a strong background in customer service and medical coding. At Novant Health, I enhanced coding accuracy through meticulous documentation review and adherence to industry standards. Proven team leader at DG Market, adept at decision-making and money handling, ensuring operational excellence and customer satisfaction.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Assistant Manager

DG Market
04.2023 - 05.2025

Assisted customers with questions and needs, supervised cashiers and provided support for Store Manager

Medical Coder

Novant Health, Inc
03.2003 - 03.2023
  • Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
  • Resourcefully used various coding books, procedure manuals, and on-line encoders.
  • Reviewed patient charts to better understand health histories, diagnoses, and treatments.
  • Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.

Education

East Surry High School
Pilot Mountain, NC

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making

Certification

  • Certified Assistant Manager - Dg Market-March 2023-May 2025
  • [CPC CUC], Novant Health - 2003-2023

Timeline

Assistant Manager

DG Market
04.2023 - 05.2025

Medical Coder

Novant Health, Inc
03.2003 - 03.2023

East Surry High School
Pam Manuel