Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Pam Morrison

Moundville,AL

Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Overview

30
30
years of professional experience
1984
1984
years of post-secondary education

Work History

Receptionist

Moundville primary care
Moundville, AL
10.2023 - 03.2024
  • Greeted patients warmly upon arrival and directed them to appropriate services.
  • Managed incoming phone calls and scheduled appointments efficiently for healthcare providers.
  • Maintained accurate patient records in electronic health systems and ensured confidentiality.
  • Assisted patients with insurance inquiries and guided them through paperwork processes.
  • Collaborated with medical staff to ensure timely patient flow throughout the clinic.
  • Handled billing inquiries and processed payments accurately at the front desk.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled and confirmed appointments.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.

Receptionist and patient care assistant

Moundville medical associates
Moundville
03.2018 - 09.2019
  • Greeted patients warmly and managed front desk operations efficiently.
  • Scheduled appointments using electronic health record systems effectively.
  • Answered phone calls promptly and directed inquiries to appropriate staff.

Secretary Hale County Board of Education

Hale County Board of Education
Greensboro, AL
08.1994 - 05.2018
  • Managed schedules for school board meetings and events.
  • Prepared and distributed meeting agendas and minutes to stakeholders.
  • Coordinated communication between teachers, parents, and administration.

Retired in 2018

Education

Physical Therapist

Shelton State Community College
Tuscaloosa, AL
06.1982 - 09.1983

Greensboro West Hign
Greensboro, AL

Skills

  • Electronic health records
  • Patient scheduling
  • Insurance processing
  • Billing inquiries
  • Communication skills
  • Time management
  • Attention to detail
  • Team collaboration
  • Positive and professional
  • Reception desk management
  • Mail handling
  • Appointment coordination
  • Front desk operations
  • Administrative support
  • Recordkeeping and bookkeeping

References

References available upon request.

Timeline

Receptionist

Moundville primary care
10.2023 - 03.2024

Receptionist and patient care assistant

Moundville medical associates
03.2018 - 09.2019

Secretary Hale County Board of Education

Hale County Board of Education
08.1994 - 05.2018

Physical Therapist

Shelton State Community College
06.1982 - 09.1983

Greensboro West Hign
Pam Morrison