Josh Plehn
Oconomowoc,WI
Summary
Versatile team member offering over 19 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager for a change, flexible and willing to learn. I am willing to work either 7-3 or 8-5 shifts at either Oconomowoc or West Allis.
Overview
19
19
years of professional experience
Work History
Ecom Clerk - Personal Shopper
Krogers Grocery Store
Oconomowoc, WI
02.2003 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Worked productively with customers to meet order requirements and service expectations.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
Education
High School Diploma -
Arrowhead High School
Hartland, WI06.2001
Skills
- Personal Grooming Standards
- Organization and Planning
- Prioritizing Orders
- Verbal and Written Communication
- Customer Service
- Online Order Processing
- Verifying Order Accuracy
- Upbeat and Outgoing Attitude
Timeline
Ecom Clerk - Personal Shopper
Krogers Grocery Store
02.2003 - Current
High School Diploma -
Arrowhead High School
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