Pamela Marroquin
Server
Renton,WA
Summary
Adept at delivering exceptional customer service and managing high-volume orders, I excelled in fast-paced environments at Alejandra's Mexican Restaurant and Mi Pueblito Mexican Café. My ability to maintain professionalism under pressure, coupled with proficient cash handling and a warm, engaging demeanor, consistently enhanced guest satisfaction and team efficiency.
Overview
3
3
years of professional experience
Work History
Server
Alejandra's Mexican Restaurant
01.2023 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Mi Pueblito Mexican Café
10.2021 - 01.2023
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Secretarial Studies And Office Administration
IGA
Guatemala 10.2003
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Team Player
- Reliable and Responsible
- Warm and Friendly
- Cool Under Pressure
- Food and Beverage Service
- Reservations Management
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Server
Alejandra's Mexican Restaurant
01.2023 - 06.2024
Server
Mi Pueblito Mexican Café
10.2021 - 01.2023
Secretarial Studies And Office Administration
IGA
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