Responsible for selling and scheduling new pest control and termite service in a high-volume business
Answered 30-50 calls daily
Coordinated sales with outside sales representatives
Developed the scheduling department and implemented efficient practices.
New Patient Coordinator/Scheduler
CVT Surgical Center
Baton Rouge
03.2014 - 03.2022
Responsible for scheduling all new patient appointments, ultrasounds obtaining medical records and triaging patients in a high-volume vascular clinic
Answered between 50-60 calls per day which included, new patients, follow up patients and post-op calls
Played an integral part in developing processes for start-up mobile healthcare business.
Scheduler/Receptionist
ImmediaCare, LLC
Baton Rouge
12.2010 - 12.2013
Responsible for scheduling patients, filing, bookkeeping, purchasing, customer relations, set up office and complied office policies, general office duties: Microsoft Word, Excel, 10 Key, Quickbooks
Helped lead the store to increases of over 50% the first year.
Store Manager
Pro Cellular Wireless
Baton Rouge
07.2009 - 08.2010
Responsible for cash management, training and hiring, supervision of 4-5 employees, marketing solutions, customer relations, setting sales goals and ensuring that they were met
Developed from a wireless consultant all the way up the chain to manager and operations manager.
Operations Manager
Pinpoint Wireless
Baton Rouge
07.2006 - 07.2009
Responsible for all 'back of the house' bookkeeping
Worked to keep inventory ordered and 14 stores supplied with merchandise
Maintained in-house accounts receivable.
Manager
Pinpoint Wireless
Baton Rouge
03.2003 - 07.2006
Responsible for cash management, safety and security practices, inventory control, new hire training, scheduling, new business development, special event operations, new product implementation and ordering, customer service
Introduced new, high-end furniture and design concept to a brand-new market area.
Interior Designer
Ethan Allen Furniture
Little Rock
07.2001 - 02.2003
Assisted clients with basic residential and commercial interior design needs including off-site furniture placement and accessorizing of selected areas
Became successful in obtaining $23,000.00 from the United Way, to fund 4-H programs in the county and to teach underprivileged youth.
County Extension Agent
White County Cooperative Extension
Searcy
10.1999 - 03.2001
Responsibilities: Supervised the 4-H program, and the Family Nutrition Education Program for the county, researched and prepared several grant proposals to fund our work with low-income families, conducted training with the Extension Homemaker Clubs and area childcare facilities, networked with area agencies to get audiences for our programs
Developed a program in which we worked with area builders to furnish their model homes.
Manager/Interior Designer
C.C. McKay & Co.
Searcy
10.1992 - 09.1999
Responsibilities: Daily sales and operations of retail business, basic residential and commercial interior design for clients both in the store and on location.