Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Adams

Rosebush,MI

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

40
40
years of professional experience

Work History

Financial Aid Systems Specialist

Central Michigan University
04.2001 - Current
  • Designed compliance measures to maintain adherence to Federal Regulations for completing Reconciliation for Federal Aid Programs (Pell Grant, Teach Grant, Direct Loans, and Supplementary Educational Opportunity Grant).
  • Analyze origination and disbursement issues to resolve delays in awarding and disbursing federal aid.
  • Established process for tracking, awarding, and reconciling Outside Agency Scholarships that students receive from agencies outside of CMU.
  • Responsible for processing Federal Graduate and Federal Parent PLUS Loans.
  • TimeClock Plus Supervisor,
  • Assist with the supervision for Student Assistants.
  • Responsible for office inventory, ordering supplies, and processing office credit card using Spend Clarity.

Receptionist

Mike Davis Insurance Agent
04.2000 - 03.2001
  • Enhanced customer satisfaction by providing friendly and efficient service at the front desk.
  • Improved office efficiency with accurate data entry, ensuring up-to-date information in company databases.
  • Handled sensitive information discreetly by adhering to strict confidentiality guidelines, ensuring client trust.
  • Handled frontline operations by effectively managing phone calls, emails, and walk-in clients.
  • Confirmed appointments, communicated with clients, and updated client records.

House Cleaner

Self Employed
01.1985 - 02.2001
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.

Dental Assistant

Dr. John Leppp
08.1986 - 12.1995
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
  • Reduced appointment cancellations by implementing reminder calls, resulting in improved scheduling efficiency.

Education

No Degree -

Central Michigan University
Mount Pleasant, MI 48859

High School Diploma -

Mount Pleasant High School
Mount Pleasant, MI 48858
06-1984

Skills

  • Regent Financial Aid System
  • Department of Education Programs such as EdConnect, EdExpress, FSA Partner Portal, Common Origination & Disbursement, National Student Loan Data System
  • SAP
  • Slate
  • Engage Email
  • Microsoft Programs

Timeline

Financial Aid Systems Specialist

Central Michigan University
04.2001 - Current

Receptionist

Mike Davis Insurance Agent
04.2000 - 03.2001

Dental Assistant

Dr. John Leppp
08.1986 - 12.1995

House Cleaner

Self Employed
01.1985 - 02.2001

No Degree -

Central Michigan University

High School Diploma -

Mount Pleasant High School

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