Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Belanger

Dallas,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience

Work History

Floral Department Manager

Kroger
01.2021 - Current
  • Trained employees on customer order taking and basic floral arranging.
  • Inventoried plants and flower care supplies and ordered more.
  • Decreased shrink by closely monitoring the department.
  • Quoted and designed customer orders that matched their vision for various occasions.
  • Drove customer satisfaction by providing recommendations for greenery and flower pairings.

Assistant Front End Manager

Kroger
11.2017 - 01.2021
  • Monitored cash drawers in checkout stations to verify adequate cash supply.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and how to meet expectational goals.

Clerk, Lead and Manager Positions

Kroger Company
01.2008 - 11.2017


  • I helped execute plans that allowed the department to meet/exceed the metric goals set by the Corporate Kroger.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.

Education

Bachelor of Science - Environmental Studies

University of West Georgia

Master - Business Administration, Project Management

Stayer University

Skills

  • Inventory Merchandising
  • Inventory Oversight
  • Workload Delegation
  • Shrink Minimization
  • Effective Working Relationships
  • Microsoft Dynamics
  • Customer Service

Timeline

Floral Department Manager

Kroger
01.2021 - Current

Assistant Front End Manager

Kroger
11.2017 - 01.2021

Clerk, Lead and Manager Positions

Kroger Company
01.2008 - 11.2017

Bachelor of Science - Environmental Studies

University of West Georgia

Master - Business Administration, Project Management

Stayer University
Pamela Belanger