Pamela Belcher
Peoria,AZ
Summary
Office management professional with a track record of enhancing operational efficiency at Weekley N Son Pumping, LLC. Excelled in customer service and financial accounting, achieving streamlined document processing and balanced budgets. Demonstrated exceptional organizational skills and a collaborative spirit, significantly improving team success and client satisfaction.
Overview
14
14
years of professional experience
Work History
Office Manager
Weekley N Son Pumping, LLC
09.2011 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Service Operator
Sanderson Volvo
08.2010 - 09.2021
- Assisted colleagues as needed, fostering a collaborative work environment that promoted success across the entire team.
- Collaborated with cross-functional teams to ensure seamless service execution.
- Took on added shifts to accomplish work required to meet customer requirements and schedules.
Education
GED -
Dysart High School
Peoria, AZSkills
- Customer service
- Office management
- Organizational skills
- Payroll processing
- Bookkeeping
- Scheduling and calendar management
- Financial accounting
- Report preparation
- MS office
- Scheduling and coordinating
- Document management
Timeline
Office Manager
Weekley N Son Pumping, LLC
09.2011 - Current
Service Operator
Sanderson Volvo
08.2010 - 09.2021
GED -
Dysart High School
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