Pamela Borens MSN, RN
Summary
Enthusiastic Director of Nursing / Nurse Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Best Practices, Legal Regulations and Psychiatric Nursing Care. Motivated to learn, grow and excel in Healthcare Administration.
Overview
41
41
years of professional experience
Work History
Director of Clinical Operations/Nursing
Ascension Saint Mary
05.2007 - Current
- Reporting to the Chief Nursing Officer/VP of Nursing
- Administrative oversight of Critical Care Units, Telemetry, MS/Ortho, Post Cardiac Cath unit, OP Infusion Center, OP Wound Center, and Acute Dialysis
- Previous administrative oversight of Cardiology Services, including Cardiac Cath Lab, EKG/Echo, Cardiac/Pulm Rehab. Successful installation of new Cath Labs and employment of 3 cardiologists which resulted in 25% growth in volume. Additional oversight of Medical & Radiation Oncology and Nursing Education
- Currently responsible for 3 direct reports, 125 employees, 2 contracted clinical services
- Creative allocation of resources and personnel while negotiating the ever-changing nursing staffing crisis over the past 4 years. Developed retention strategies to reduce RN and PCT turnover
- Manages fiscal responsibility by aggressively monitoring productivity, FTE utilization. All departments reached and maintained 100% productivity goal
- Implemented system Fiscal Initiatives including Agency elimination, Critical Staffing Bonus elimination, Overtime Reduction, and Discharges by 1p where were we lead the Illinois system.
- Engage all nursing leaders in a culture of excellence and high reliability.
- Manager development to implement bedside shift report, bedside Patient Care Rounds, and purposeful patient rounding with to lead the Illinois System in patient satisfaction plans to mitigate ongoing and potential situations.
- Participation in hospital strategic plans and oversight of multiple hospital accreditations including; Chest Pain, IAC Echocardiology, Hip & Knee, Undersea & Hyperbaric, Commission on Cancer, Breast Health, and Primary Stroke
Manager, Women's Health and Pediatrics
Ingalls Memorial Hospital
06.2001 - 05.2007
- Reported to Director of Women's and Children's Services
- Direct clinical operations of 18 bed Women's Health Unit and 20 bed Pediatric unit. Managed 28 core staff FTEs and dedicated RN Registry
- Initiated a vision and developed a Women's Health Unit.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals, including physicians, case managers and social workers..
- Evaluated staff on all levels of patient care, including clinical performance, professional behavior, and patient/family satisfaction.
Manager, Women's and Children's Marketing
Ingalls Memorial Hospital
04.1999 - 05.2007
- Managerial oversight of Women's and Children's community education department
- Provided childbirth, infant care, breastfeeding, infant/child CPR, babysitting classes and more
- Evaluated program need, developed, and implemented programs and classes. Manager oversite of all instructors
- Facilitated physician and physician office staff relationships.
Nurse Educator
Ingalls Memorial Hospital
11.1990 - 06.2001
- Established a supportive learning environment by providing guidance and mentorship to nursing staff
- Fostered a culture of learning among nursing staff through ongoing support and encouragement.
- Maintained compliance with accreditation standards by updating curriculum materials in accordance with industry best practices.
- Development and implementation of the Dyad Model of Nursing
Supervisor Pediatrics
Ingalls Memorial Hospital
04.1987 - 10.1990
Supervisor 60 Bed Medical/Surgical Unit
Ingalls Memorial Hospital
08.1983 - 04.1987
Education
Bachelor of Science - Nursing
Norther Illinois University
DeKalb, IllinoisMaster of Science - Nursing
Governors State University
University Park, Illinois05.1999
Skills
- Transformational Leader
- Verbal and Written Communication
- Team Development
- Operational/Fiscal Responsibility
- Nursing Operations & Clinical Staff Management
- Patient & Family Experience
- Employee/Physician Engagement
- Organizational Goal Setting
- Strategic Development
- Resource Allocation
- Nursing Operations & Clinical Staff Management
- Organizational Goal Development
Timeline
Director of Clinical Operations/Nursing
Ascension Saint Mary
05.2007 - Current
Manager, Women's Health and Pediatrics
Ingalls Memorial Hospital
06.2001 - 05.2007
Manager, Women's and Children's Marketing
Ingalls Memorial Hospital
04.1999 - 05.2007
Nurse Educator
Ingalls Memorial Hospital
11.1990 - 06.2001
Supervisor Pediatrics
Ingalls Memorial Hospital
04.1987 - 10.1990
Supervisor 60 Bed Medical/Surgical Unit
Ingalls Memorial Hospital
08.1983 - 04.1987
Bachelor of Science - Nursing
Norther Illinois University
Master of Science - Nursing
Governors State University
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