Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Burleson

Alpharetta ,GA

Summary

Versatile Housekeeping Supervisor working with diverse staff. Building rapport and team collaboration. Bilingual individual with strong attention to detail. Highly-qualified Housekeeping Supervisor offering Number years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Housekeeping Supervisor

Fti Taskforce
02.2023 - Current
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Managed laundry sorting, washing, drying, and ironing.
  • Monitored staff performance and provided feedback to drive productivity.
  • Completed schedules, shift reports, and other business documentation.

Housekeeping Supervisor

Caver Hotel Group
03.2022 - 11.2023
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Managed laundry sorting, washing, drying, and ironing.
  • Monitored staff performance and provided feedback to drive productivity.
  • Completed schedules, shift reports, and other business documentation.

Housekeeper

Cleaning Staffing Solutions
03.2023 - 10.2023
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Sorted, laundered and put away various laundry items.
  • Changed bed linens and collected soiled linens for cleaning.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Housekeeping Supervisor

Ths Taskforce
08.2022 - 02.2023
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Managed laundry sorting, washing, drying, and ironing.

Housekeeping Attendant

Hyatt Regency Of Atlanta
06.2014 - 12.2022
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Education

Hephzibah High School
Hephzibah, GA
05.1993

Skills

  • Staff Training
  • Room Turnover
  • Inventory Restocking
  • Guest Relations
  • Invoice Processing
  • Dusting Furniture
  • Daily Facility Operations
  • Stocking Bathrooms
  • Chemical Cleaners
  • Customer Service
  • Quality Improvement
  • Daily Progress Reports
  • Vacuuming and Sweeping
  • Cleaning and Sanitation
  • Microsoft Office
  • Cleaning Bathrooms
  • Folding Clean Laundry
  • Linens and Toiletries
  • Team Performance Management
  • Hotel Reservations
  • Inspect Work
  • Word Processing
  • Room Occupancy Maintenance

Timeline

Housekeeper

Cleaning Staffing Solutions
03.2023 - 10.2023

Housekeeping Supervisor

Fti Taskforce
02.2023 - Current

Housekeeping Supervisor

Ths Taskforce
08.2022 - 02.2023

Housekeeping Supervisor

Caver Hotel Group
03.2022 - 11.2023

Housekeeping Attendant

Hyatt Regency Of Atlanta
06.2014 - 12.2022

Hephzibah High School
Pamela Burleson