Pamela Camp
Millville,NJ
Summary
Communications Operator with a proven track record at the Department of Corrections, adept at streamlining processes and managing high-stress situations. Demonstrates strong attention to detail and problem-solving abilities while proficiently handling payroll and scheduling. Committed to professionalism and empathy in all interactions, ensuring effective communication across departments.
Overview
21
21
years of professional experience
Work History
Communications Operator
Department of Corrections- Central Medical Unit
07.2017 - Current
- Warmly greeted callers and offered assistance in transferring to appropriate department or employee.
- Streamlined communication processes for faster information exchange between departments and agencies.
- Successfully managed high-stress situations with composure, effectively coordinating multi-agency responses when needed.
- Processes payroll and daily schedules for custody staff
- Completes clerical duties including receiving and transferring phone calls, communicating via email, copying, faxing, filing, preparing memos, and record keeping.
- Proficient in various computer programs including Microsoft Office, Word, Excel, and Outlook.
- Maintains a working knowledge of rules, regulations, policies, and procedures pertaining to the operations unit.
Communications Operator
Department of Corrections- Southwoods State Prison
10.2007 - 07.2017
- Completed clerical duties including receiving and transferring phone calls, communicating via email, copying, faxing, filing, preparing memos, and record keeping
- Processed daily payroll and completed daily schedules for custody staff
- Successfully managed high-stress situations with composure, effectively coordinating multi-agency responses when needed.
- Proficient in various computer programs including Microsoft Office, Word, Excel, and Outlook
- Maintains a working knowledge of rules, regulations, policies and procedures pertaining to the operations unit.
Certified Nursing Assistant
Maurice House
01.2004 - 10.2007
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Education
High School Diploma -
Millville Senior High
200 North Wade Blvd Millville NJ 0833206-2004
Skills
- Strong attention to detail
- Fast typing speed
- Empathy and patience
- Professionalism and courtesy
- Scheduling
- Time management
- Problem-solving
- Problem-solving abilities
Timeline
Communications Operator
Department of Corrections- Central Medical Unit
07.2017 - Current
Communications Operator
Department of Corrections- Southwoods State Prison
10.2007 - 07.2017
Certified Nursing Assistant
Maurice House
01.2004 - 10.2007
High School Diploma -
Millville Senior High
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