Pamela Cisneros
Palmdale,California
Summary
Dynamic and dedicated professional with a strong work ethic, experienced in training and mentoring at McDonald's. Skilled in POS systems and child supervision, I excel in fostering positive environments and enhancing team performance. My problem-solving abilities and patience have consistently led to improved service quality and employee satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Crew Trainer
McDonalds
Palmdale, California
06.2023 - Current
- Assigned tasks and responsibilities to crew members based on their abilities and experience.
- Monitored employee progress, and provided constructive criticism.
- Provided coaching and mentorship to foster a positive work environment among staff members.
- Conducted regular performance reviews of existing crew members to identify areas for improvement and provide feedback accordingly.
- Analyzed customer feedback data to determine areas where additional training may be needed.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members the correct procedures for all areas of operations.
- Greeted customers with a smile, and provided friendly service to professionally handle every need.
Family Babysitter
Lynette Alamilo
Palmdale, California
06.2023 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Displayed patience and understanding when dealing with difficult situations involving children.
- I remained alert at all times to ensure the safety of each child under my supervision.
- Prepared snacks and cooked meals for children using available food items.
Volunteer Coordinator
Seventh Day Adventist Church
Los Angeles, California
06.2016 - 06.2020
- Assigned tasks and responsibilities to crew members based on their abilities and experience.
- Monitored employee progress, and provided constructive criticism.
- Provided coaching and mentorship to foster a positive work environment among staff members.
- Conducted regular performance reviews of existing crew members to identify areas for improvement and provide feedback accordingly.
- Analyzed customer feedback data to determine areas where additional training may be needed.
- Planned volunteer appreciation events, ordered gifts, and coordinated other ways to thank volunteers for their service.
- Assisted with event planning activities by coordinating logistics associated with recruiting volunteers for specific tasks or assignments.
Education
High School Diploma -
William J. (Pete) Knight High School
Palmdale06.2022
Associate of Science - Register Nursing
Antelope Valley College
Lancaster, CASkills
- POS Systems
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Following directions
- Critical thinking
- Child supervision
- Coaching and Mentoring
Certification
- CNA, Zero-Max Career Institute, 2022
- CPR, American Red Cross, 2022
- Adult/ Pediatric First Aid/CPR/AED, 2022
- Awards & Honors
- Varsity Soccer Freshman-Senior years
- California Scholarship Federation (CSF) honors outstanding high school students for their academic excellence and community service.
- GPA: 4.0
Languages
Spanish, English fluent
Timeline
Crew Trainer
McDonalds
06.2023 - Current
Family Babysitter
Lynette Alamilo
06.2023 - Current
Volunteer Coordinator
Seventh Day Adventist Church
06.2016 - 06.2020
High School Diploma -
William J. (Pete) Knight High School
Associate of Science - Register Nursing
Antelope Valley College
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