Pamela Cronin
Pickerington
Summary
Dynamic bar manager with a proven track record at Lancaster Wings, excelling in customer service and team leadership. Skilled in crafting cocktails and managing inventory, I trained staff to enhance service quality and operational efficiency. Committed to maintaining high standards, I consistently ensured customer satisfaction and a well-organized bar environment.
Overview
11
11
years of professional experience
Work History
Bar Manager
Lancaster Wings
01.2018 - Current
- Assisted in managing bar operations, ensuring efficient service and customer satisfaction.
- Learned to prepare and serve a variety of beverages following standard recipes.
- Supported inventory management by tracking stock levels and assisting with orders.
- Maintained cleanliness and organization of the bar area to meet health standards.
Bartender
Bluestone
03.2017 - Current
- Crafted and served a diverse range of cocktails and beverages to meet customer preferences.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Trained new staff on drink recipes, service standards, and operational procedures.
- Managed inventory levels, conducted regular stock checks, and placed orders for supplies as needed.
Server
Scramblers
01.2015 - Current
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Trained new staff on service protocols and menu knowledge.
- Managed order accuracy and timely delivery to enhance dining experience.
- Collaborated with kitchen staff to coordinate efficient meal preparation and service flow.
Education
Certificate in Medical Billing And Coding - Medical
Bryman Institute
Columbus, OH02-2005
High School Diploma -
Berne Union
Sugar Grove, OH05-1992
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
Timeline
Bar Manager
Lancaster Wings
01.2018 - Current
Bartender
Bluestone
03.2017 - Current
Server
Scramblers
01.2015 - Current
Certificate in Medical Billing And Coding - Medical
Bryman Institute
High School Diploma -
Berne Union
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