Pamela Crowe
DAPHNE,AL
Summary
Dynamic professional with a proven track record at Mobile County Commission, excelling in organization and time management. Adept at enhancing operational efficiency and customer satisfaction through effective communication and relationship-building. Recognized for streamlining processes and improving service delivery, ensuring a positive experience for all stakeholders.
Overview
48
48
years of professional experience
Work History
Receptionist
Mobile County Commission
03.2019 - Current
- Managed incoming calls and inquiries, providing accurate information to visitors and constituents.
- Coordinated scheduling for meetings and appointments, ensuring efficient use of time and resources.
- Maintained organized filing systems for records, improving retrieval efficiency and compliance.
- Assisted in preparation of documents and reports, enhancing overall operational effectiveness.
Spa Concierge
Riverview Hotel and Spa
02.2015 - 12.2019
- Managed guest reservations and scheduling for spa services, ensuring optimal efficiency and customer satisfaction.
- Developed and maintained strong relationships with clients, enhancing loyalty and repeat business.
- Coordinated with therapists to streamline service delivery and improve client experience.
- Implemented feedback mechanisms to assess guest satisfaction and identify areas for service enhancement.
Mail Carrier
US Postal Service
11.1977 - 09.2004
- Delivered mail and packages efficiently to ensure timely service.
- Maintained organized delivery routes to optimize time management and reduce delays.
- Assisted in training new mail carriers on delivery protocols and safety procedures.
- Handled customer inquiries and resolved issues to enhance service satisfaction.
Education
High School Diploma -
Evangel Christian School
Mobile, AL05.1974
Skills
- Organization skills
- Time management
- Telephone skills
Timeline
Receptionist
Mobile County Commission
03.2019 - Current
Spa Concierge
Riverview Hotel and Spa
02.2015 - 12.2019
Mail Carrier
US Postal Service
11.1977 - 09.2004
High School Diploma -
Evangel Christian School
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